Missing mixpot rewards

I watched the E3 conference on mixer and haven’t received the rewards yet. I’m guessing something went wrong because I just got one of the rewards for watching Inside Xbox. Please let me know how I can get my proper rewards.

:)

 

Missing Xbox quest rewards for January and February

hello support I haven’t received my rewards for January and February Xbox live quest plus I am also missing the most recent mixpot rewards thank you for your time

 

Halo 5 Voices of war REQ pack

Hey there,



Thanks for posting. Unfortunately we are unable to assist with the Halo World Championship MixPot further. As mentioned on the official
Xbox MixPot FAQ, inquiries into missing rewards must be made within two weeks of the event. After those two weeks we are unable
to provide rewards.



We apologize for any frustration this may have caused.

 

I watched both the conference and inside xbox and didn't get any of the rewards, don't even know how i should get them?

 

They may still be rolling these rewards out, Mine arrived yesterday but over a period of 8 hours, with each bit of content arriving about every two hours. The Mixpot FAQ did say it may be up to a week for them to be seen on your account.

The FAQ is here-
https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ

Remember they may also be limited to 1 Million viewers but if you have the other bits you should be qualified. Some content may only appear in game, ie the Halo Helmet you need to look in game in Halo 5 in your Req's to claim it, again mine appeared last
night.

 

There is no easy way to know if you have or have not qualified, however as i said they may still be rolling these rewards out, The Mixpot FAQ said it could be up to a week for them to appear on your system/download queue. The FAQ is here-
https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ



In game content may only appear in game, ie the Halo Helmet you need to look in game in Halo 5 in your Req's to claim it, again mine appeared last night.

 

Hey derektwopointoh,



We have sent you an Xbox Live message with further information. Be sure to check your
Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



Thank you for posting!