Missing Microsoft Rewards Points Console Upgrade/Xbox store purchases

Hi,

I haven't recieved my upgrade credits for my Xbox One S upgrade purchased from the microsoft store.

Also missing rewards credits for the following purchases.

Order : 2df799fb-713b-4896-9950-5a1f7ad81841

Order: 7039c1b0-5082-4f54-8a19-ad51983cd641

Order: 09b1a394-34f3-4ded-9a9a-916601bfae28

I can also provide the SN's from the Old and New Xbox One. However the new console was purchased directly from microsoft. as per this link

https://rewards.xbox.com/x1s-console-upgrade/

:)

 

Expidited Delivery Code invalid

Trying to use the Xbox Rewards code for expedited delivery here Xbox Live Rewards and the Microsoft Store says it's invalid.

Am I missing something?

thanks in advance!

 

50,000 reward points for purchasing a Xbox One S from the Microsoft Store has not been applied

Hi, the promotion page seen here - Xbox Live Rewards

says that with a purchase of an Xbox One S from the Microsoft Store rewards you with 50,000 reward points. I made my purchase today and was wondering when the points will be applied to my account?

Console - Xbox One S FIFA 17 Special Edition Bundle (Grey - 500GB)

Date of Purchase : December 28, 2016

Order number : 567453558315386202

 

Hello MaxFreshwes,

We do not see a console purchase for your account. Only purchases from MicrosoftStore.com are eligible for this offer. If you purchased from a physical retail store, we do not receive that purchase information, so we would not be able to Reward that purchase.
Regarding your Credits, since you are a zero star MyVIP member, you do not get payback Credits for your non-offer purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).