Missing microsoft points

Discus and support Missing microsoft points in XBoX Sales and Promo to solve the problem; I brought ea access from the marketplace, well because I play fifa and it came with a bonus of 2000 free Microsoft points, I purchased it on the 27th... Discussion in 'XBoX Sales and Promo' started by CeaselessFir549, Mar 2, 2015.

  1. CeaselessFir549
    CeaselessFir549 Guest

    Missing microsoft points


    I brought ea access from the marketplace, well because I play fifa and it came with a bonus of 2000 free Microsoft points, I purchased it on the 27th January however I have never received them can you please help me

    :)
     
    CeaselessFir549, Mar 2, 2015
    #1
  2. onyxishere
    onyxishere Guest
    Missing Microsoft Points

    If you're in North America, call 1-800-4MY-XBOX. If you are not in North America, click on Support at the bottom of this page and then Contact Us. You'll be able to get your number according to what country you live in that way.
     
    onyxishere, Mar 2, 2015
    #2
  3. BassInUrFace
    BassInUrFace Guest
    Missing Microsoft Points

    Hello! After my last purchase on XBL (from Dust: 1200 MSP) I had 2850 MSP left on my balance. But when I went to purchase Modern Warfare in Games on Demand last night I recieved a status code: 807B01F4

    I waited a while and returned to the purchase screen to see if the status code had been resolved, I didn't recieve it again, and so I proceeded to purchase Modern Warfare, But when I came to the prompt it said I only had 770 MSP left! I thought maybe my points
    balance had been temporarily suspended due to the status code or perhaps suspicious spending by an outside party, but this morning I realized my balance is the same, stuck at 770 when I should still have 2850! I haven't made any purchases on XBL since "from
    Dust" other than a free Charlie Oscar Delta theme for my dashboard. Can anyone discuss what issue I might be having??? 2080 MSP is a lot of points to simply go missing!!!
     
    BassInUrFace, Mar 2, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Missing microsoft points

    Any issues pertaining to the Rewards program should be posted in the Rewards Forums so the support staff there can help you.

    forums.xbox.com/.../default.aspx
     
    onyxishere, Mar 3, 2015
    #4
  5. Smwutches
    Smwutches Guest
    onyx - There have not been any Rewards offers related to EA Access.
     
    Smwutches, Mar 3, 2015
    #5
  6. onyxishere
    onyxishere Guest
    Thanks for the update Smwutches.

    OP, can you please post a link to this offer?
     
    onyxishere, Nov 3, 2018
    #6
  7. Miss Kleo Win User

    Missing Microsoft Points

    Hey aristeia! It sounds like you might have actually participated in an Xbox LIVE Dashboard promotion, and not a Rewards offer. If this is so, can I have you confirm you've checked all email addresses linked to your account for the points in question? This
    includes your WLID and Contact Preference (live.xbox.com/.../ContactPreferences) along with all spam, junk and trash folders. Thank you!
  8. SilentStryk09 Win User

    Missing Microsoft points....!?!

    No, it actually does take 6-8 weeks to receive the points.
  9. The Viral Cyrix Win User

    Missing Microsoft points....!?!

    Where did you see the offer? If you mean xbox rewards you get 200 free msp added to your rewards page when you renew your gold. these are added to your account on the 15th of the following month
  10. darthmichael7 Win User

    Microsoft Points Missing

    How long will this take? I heard some people have never gotten their accounts back, so im extremely worried.
  11. Danny 1993 Win User

    Microsoft Points Missing

    You've been hacked, just call Customer Support and they'll lock your account for an investigation
Thema:

Missing microsoft points

Loading...

  1. Missing microsoft points - Similar Threads - Missing microsoft points

  2. Fable 2 french missing in the game but shows in microsoft store

    in XboX Insiders
    Fable 2 french missing in the game but shows in microsoft store: Hi, I want to play Fable 2 in french like I did on my Xbox 360 back then. In the Microsoft Store fable 2 game page, it show 13 languages including french but in the game, it show only 5 languages...

  3. Does anyone have a problem with a game missing from their microsoft store library? Stolen...

    in XBoX Games and Apps
    Does anyone have a problem with a game missing from their microsoft store library? Stolen...: In my case "Sea of thieves". It is no longer in my library in my microsoft store. Furthermore, I have only one account and I do not use Gamepass or Xbox services and I have not given anyone access...

  4. Juiced 2 missing "xlive.dll", Microsoft download link for dll is gone

    in XBoX Games and Apps
    Juiced 2 missing "xlive.dll", Microsoft download link for dll is gone: As title says, I am trying to get Juiced 2 which I PAID FOR on Steam years ago, and it uses xlive.dll, which someone was provided a link for by Microsoft support years ago. Well that link is now...

  5. Why is Jewel and the daily login bonus ( for Microsoft rewards) missing from the Xbox app...

    in XBoX Accessibility
    Why is Jewel and the daily login bonus ( for Microsoft rewards) missing from the Xbox app...: Typically each morning I go to the Xbox app and play a level of jewel to get 30 Microsoft reward points. I also get another 15 points as a daily login bonus. It's also an option to play a PC game...

  6. Why is my game missing after migrating accounts from Mojang to Microsoft?

    in XBoX Games and Apps
    Why is my game missing after migrating accounts from Mojang to Microsoft?: Back in October of 2021, I migrated my Mojang account over to Microsoft. Everything seemed to go well, and I was able to play Minecraft with no issues. Flash forward to today, and Minecraft won't...

  7. Missing Episode 2 of Dead City in the Microsoft Tv & Movies App

    in XBoX on Windows
    Missing Episode 2 of Dead City in the Microsoft Tv & Movies App: Hello, I just purchased the season pass for Dead City on my Xbox series x but episode 2 is non existent. I've tried to call Microsoft support only to get the call dropped with no call back or...

  8. Missing Store, gamepass, microsoft rewards and all other sections on home screen.

    in XboX Insiders
    Missing Store, gamepass, microsoft rewards and all other sections on home screen.: Is anyone else having the problem of all the sections on the home screen missing and the only ones that show are games and add more? And when I try to add them back to says my list is full....

  9. I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i...

    in XBoX on Windows
    I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i...: I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i should have 5899 but i only have 2890 881d0fb3-e604-4e58-829a-e4db5db72f9d

  10. Microsoft Rewards - how to contact support to get missing rewards points added

    in XBoX Games and Apps
    Microsoft Rewards - how to contact support to get missing rewards points added: Hello, I have had some Xbox rewards points not track, and I've tried contacting support - via this form Rewards Support (bing.com) - however they don't respond to any of my requests. I've tried...