Missing Item

Hi there,

I don't know the answer for the Diablo 3 question, but regarding the Report a Problem option.

Is your console enrolled in the Xbox Insider Program, if it isn't then that might be the cause of not seeing the Report a Problem option when holding the Home button on the controller.

Im saying I pre-ordered it and got it when it came out how do I contact microsoft to get the codes

A Halo 4 console from gamestop would have been used, as I havent seen them in stock on their site in quite some time. Ifit was new you should contact them about the missing codes

Hello KingoMelo,

Thank you for posting in the Microsoft Community.

. I'm sorry to hear that you are missing the TOTW 1 Ultimate Team Player Item from your EAFC 24 preorder. Please follow these steps to check if you have received the item:

- Go to your Xbox dashboard and select My games & apps.

- Find EAFC 24 and press the Menu button on your controller.

- Select Manage game & add-ons and then Ready to install.

- Look for the TOTW 1 Ultimate Team Player Item and select Install.

If you don't see the item in the Ready to install section, please try restarting your console and checking again.

Please see: Game Release Known Issues for September 2023 - Microsoft Community

• Looking for additional help?
  
  • Head over to EA Answers HQ for updates and fixes to hot issues EA SPORTS FC™ 24 | EA Answers HQ
    
  • Go to the official EA Help support space to get help with account support or to open a ticket EA Player Help Services | EA FC 24
    
  • Check out the EA Trello board for tracked issues and error codes EA SPORTS FC Tracker | Trello
    
  • Follow EA on X for additional support @EAHelp @EASFCDirect @EASPORTSFC
    

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hey there, players have to complete the campaign to receive some of their pre order bonus content.