Missing Halo DE Code

I preordered Halo Wars 2 Ultimate edition from Amazon, but they didn't send me an early access code for Halo Wars the Definitive Edition. I contacted their support team and they told me I needed to contact you in order to get one.

I contacted the support team here and they told me to make a post here

:)

 

New to the Xbox Family. Am I missing any 'must haves'?

Halo Wars 2 Ultimate Edition (comes with a code to dl halo wars de)

 

Missing Halo Wars DE code

I pre-ordered Halo Wars 2 Ultimate Edition on December 19th and still have not received my Halo Wars DE code. I was told everyone who pre-ordered before Dec 20th should have received their code already and if they havent to contact support.

Thanks.

 

Hi there!

Have you installed the game first? Let us know once you have—the code should appear in the notification center.

 

Hi there,

I preordered the physical edition so I won't be able to download Halo Wars 2 Ultimate to my console until the game releases.

 

Hey spark, thanks for the extra information. As you pre-ordered a physical edition of the game, the code for the Definitive Edition of Halo Wars will be included with your copy of Halo Wars 2 Ultimate Edition. Codes are only sent out for digital pre-orders.
Taken from the Amazon Halo Wars 2 Ultimate Edition page:

Apologies for any confusion and frustrations this may have caused. In the meantime, if you haven't yet, be sure to check out the

Halo Wars 2 Blitz Beta that's happening for another 5 days. I hear it's a lot of fun.

Thanks for understanding!

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