Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September

Discus and support Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September in XBoX Sales and Promo to solve the problem; Completed both quests in the allotted time, the tracker shows them complete, but here it is halfway through November and I still don't have either. I... Discussion in 'XBoX Sales and Promo' started by DGenerateKane, Nov 13, 2018.

  1. Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September


    Completed both quests in the allotted time, the tracker shows them complete, but here it is halfway through November and I still don't have either. I let my Game Pass subscription lapse because of this nonsense. Why pay for something that claims to reward
    me for doing something, when in actuality it's all lies?

    :)
     
    DGenerateKane, Nov 13, 2018
    #1
  2. Hey Mister Beep!!!!! (or any of the "miss" or "mister" mods) you still here? I didn't get my rewards from the xbox summer edition quests!

    I just now realized that the mods who deal with quest rewards always have
    mister
    or miss in their names. I remember "mister beep" helped me last year with a similar xbox quest issue. But all the "mister" and "miss" mods have been missing ever since this terrible upgrade to the forums. Could one of you regular
    mods contact one of the "miss"/mister mods and send them here to help me?

    Mister beep, if you're there, here's the quest I've completed

    July 17 – July 30


    Complete both these Quests to get a mystery prize and the chance to win a 24k gold plated Xbox One X Project Scorpio.

    Quest 1: Earn 6 achievements in any two July Games with Gold from July 17-23

    Quest 2: Play 60 minutes of multiplayer every day from July 24-30

    July 31 – August 13

    Complete both these Quests to get a mystery prize and the chance to win a 24k gold plated Xbox One X Project Scorpio.

    Quest 1: Log into your console everyday now, - august 6.

    Quest 2: increase your gamer score by 400 points from august 7 - 13.

    August 14 – August 27

    Complete both these Quests to get a mystery prize and the chance to win a 24k gold plated Xbox One X Project Scorpio.

    Quest 1: Play 30 minutes of multiplayer every day by August 20.

    Quest 2: Get seven new achievements from August 21-27.

    As you can see, it's past the time for me to have received a prize and I still haven't got it.
     
    DA SHIZZLE IG, Nov 13, 2018
    #2
  3. Game Pass Summer Quest - No Rewards?

    When I completed the Game Pass Summer Quest near the start of August, I figured I'd get the reward (The Division: Survival DLC) in September, as it said, "the following month". We're now nearing the end of the month and I still have yet to receive my code.

    My game pass was suspended (couldn't pay) for most of September, so maybe that's why? Would a suspension like that prevent me from getting the game pass quest code?
     
    N7Spectre2186, Nov 13, 2018
    #3
  4. Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September

    Hi Kane,

    We understand it can be frustrating when you work hard on the quest of the month and it doesn't provide the reward
    right away. I would recommend reporting it to our Microsoft Rewards Team at:
    Microsoft
    Rewards Support


    I hope this helps. Let us know how it goes ^‿^
     
    XBF Jasmine Z, Nov 13, 2018
    #4
  5. It has absolutely nothing to do with Microsoft Rewards. Every person who contacts them about it gets the runaround. Nobody knows anything. Including you apparently.
     
    DGenerateKane, Nov 14, 2018
    #5
  6. XBF Nestor S
    XBF Nestor S Guest
    Hey Kane thanks for keeping in touch.

    We are sorry this issue has come up but rest assured we are here to help, as stated on our website.
    Don’t worry! Microsoft is tracking the Quest activities and will reward users appropriately if all Quests are completed. Also as stated on our

    Microsoft Service Agreement
    :Service Availability.

    • a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. If you change the location associated
      with your Microsoft account, you may need to re-acquire the material or applications that were available to you and paid for in your previous region.
    • b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to
      retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.
    As stated by XBF Jasmine Z the best bet would be to reach out to the Microsoft
    Rewards Support
    since they have the correct tools to bring resolution to this. Go ahead and reach out and let us know if we can further assist in any
    other matter!
     
    XBF Nestor S, Nov 6, 2018
    #6
  7. DGenerateKane Win User

    Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September

    Hi Kane,

    We understand it can be frustrating when you work hard on the quest of the month and it doesn't provide the reward
    right away. I would recommend reporting it to our Microsoft Rewards Team at:
    Microsoft
    Rewards Support


    I hope this helps. Let us know how it goes ^‿^
    It has absolutely nothing to do with Microsoft Rewards. Every person who contacts them about it gets the runaround. Nobody knows anything. Including you apparently.
  8. XBF Jasmine Z Win User

    Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September

    Hi Kane,

    We understand it can be frustrating when you work hard on the quest of the month and it doesn't provide the reward
    right away. I would recommend reporting it to our Microsoft Rewards Team at:
    Microsoft
    Rewards Support


    I hope this helps. Let us know how it goes ^‿^
  9. XBF Nestor S Win User

    Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September

    Hey Kane thanks for keeping in touch.

    We are sorry this issue has come up but rest assured we are here to help, as stated on our website.
    Don’t worry! Microsoft is tracking the Quest activities and will reward users appropriately if all Quests are completed. Also as stated on our

    Microsoft Service Agreement
    :Service Availability.

    • a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. If you change the location associated
      with your Microsoft account, you may need to re-acquire the material or applications that were available to you and paid for in your previous region.
    • b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to
      retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.
    As stated by XBF Jasmine Z the best bet would be to reach out to the Microsoft
    Rewards Support
    since they have the correct tools to bring resolution to this. Go ahead and reach out and let us know if we can further assist in any
    other matter!
  10. Alex DeLarge UK Win User

    Xbox quests

    Hi. Yes i am aware its certain games you have to play and get an achievement from them for each quest. But yeah i done them all. But i will contact the rewards support as its on their rewards app. But i would like to resolvethe previous quests. I know
    the game pass quest in august was playing the master chief collection game, and the other in july was a xbox gold quest
  11. Oraclea Win User

    Game Pass Quest rewards not yet received for August

    Hi, I believe that the conditions for these quests have stated that you should receive the reward within the following month after completion. As such, if the quest was an August quest, the reward should arrive sometime during September. If you haven't
    received the reward by the end of the month, I'd advise posting in the "Sales and Promotions" subsection of the Xbox section of these forums so that the proper support staff can assist.
Thema:

Missing Gold Quest for August 14 – August 27 and Game Pass Quest Reward for September

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