Missing Gift Cards

Discus and support Missing Gift Cards in XBoX Rewards & Social to solve the problem; It's been 22 days since my last post, while over a month since the issue has occurred. Still haven't been contacted with an update about gift cards... Discussion in 'XBoX Rewards & Social' started by JayFig15, Jul 23, 2018.

  1. JayFig15
    JayFig15 Guest

    Missing Gift Cards


    It's been 22 days since my last post, while over a month since the issue has occurred. Still haven't been contacted with an update about gift cards I've purchased through the VIP vault.

    :)
     
    JayFig15, Jul 23, 2018
    #1
  2. {Parity}
    {Parity} Guest
    Missing gift card

    Thanks for posting with your positive experience. That doesn't really happen a lot.
     
    {Parity}, Jul 23, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Missing gift card

    Hello mKIN6vJAMESp,

    Apologies for the inconvenience. We have reached out to our Vault team about your issue, and are now investigating. We will update your post here once we know more.
     
    XBLRewards8, Jul 23, 2018
    #3
  4. CrazyUSMarine
    CrazyUSMarine Guest

    Missing Gift Cards

    Have you attempted to call 11-800-4-MY-XBOX? They would be the best place to start with purchases and your account.
     
    CrazyUSMarine, Jul 25, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Phone support doesn't handle the rewards program. This forum and Twitter are the only places to receive support for the Xbox Rewards program.
     
    Smwutches, Jul 25, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    XBLRewards8, Nov 3, 2018
    #6
  7. geekfather Win User

    Can't add credit card.

    Is it a gift credit card by chance? I ask as most credit card companies reissue there cards much more frequent. if it is a gift card then those are pretty much hit or miss
  8. Bayron Pavon Win User

    I have a damaged gift card, how do I get a new code

    Damaged gift card how do I get a new code
    I missed some number of my Xbox gift card.
  9. XBLRewards8 Win User

    Missing gift card

    Hello mKIN6vJAMESp,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears. Here are the redemption instructions that would have been in your email:

    To redeem your prize from a browser:

    • Go to www.prepaiddigitalsolutions.com


    • Enter your prepaid digital token

    • Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.
  10. {Parity} Win User

    Missing gift card

    Thanks for posting with your positive experience. That doesn't really happen a lot.
  11. XBLRewards8 Win User

    Missing gift card

    Hello mKIN6vJAMESp,

    Apologies for the inconvenience. We have reached out to our Vault team about your issue, and are now investigating. We will update your post here once we know more.
Thema:

Missing Gift Cards

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