Missing games in ready to install

DarkNight201 · Nov 14, 2017

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.
Click to expand...

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hordie · Nov 15, 2017

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.
Click to expand...

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

HeatherFeather32 · Dec 26, 2017

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!
Click to expand...

No, alot of us are having this issue and none of the above people have given me a plan of action that works for me. I don't know how to get my game that I downloaded and paid for. It's just missing.

The Senser · Nov 9, 2018

I found that 3 games which I had bought myself were displaying as green tiles in the Installed Games Section, I tried a hard reset but this didn't fix it, so I uninstalled them, expecting them to appear again in my list of available To Install Games, but
they didn't. I had to go to the Store App, find the game and then click the Install. This was a digital purchase of F1 2018. The other two games are Recore Definitive Edition and Tom Clancy's Division.

XBF Lance J · Oct 31, 2018

Hey Xbox Gamers,

As this is a fairly old thread, I will be closing it out. If anybody has a similar issue, please create a new post and our amazing Xbox community will be more than happy to assist.

HeatherFeather32

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

No, alot of us are having this issue and none of the above people have given me a plan of action that works for me. I don't know how to get my game that I downloaded and paid for. It's just missing.

Hordie

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

TronSG

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

WILDman260

All of my games are missing... hard resetting did nothing.

ArqoNut

yes me as well. over 100 games are missing plz help. lol this is not good.

Same issue for me :/

Missing games in ready to install