Missing games after preview update.

XBladeRunner7 · Sep 8, 2017

Ever since Xbox installed the 1710 preview update all my games in the ready to install section have disappeared except for 2 xbox 360 games. I had over 2 or 3 dozen games in this section. I tried the right bumper, left bumper, x trick but that didn't work.
Help.

:)

PhantomXxX33 · Sep 8, 2017

all of my games are missing out of my ready to install list please help

ever since the recent update for preview all of my games in the ready to install list are missing

OuroborosXIV · Sep 8, 2017

gears of war free redeemable code missing!!! please help

i had received a code a while back as many Xbox preview members did to get the games for free however it has gone missing with the new update. after talking to a support member she told me to post my issue here and someone would issue me a new code.

Daft Badger · Sep 8, 2017

Insider forums are
here

Also,report the issue via the Insider app.

Daft Badger

Insider forums are
here

Also,report the issue via the Insider app.

ScantilyCloud

Hey Vittorionzolo,

Some users were held back on 1608 to validate additional builds there. Don't worry though! Everyone will get clubs and LFG eventually!

Thanks,

GrowlingYapper

There is an offline system update just for previewers, you are better of posting in preview forum try PM one of the xbox staff Miss Portia.

Just a Volunteer

Change the Insider preview ring your console is enrolled in.

According to the link provided above the last update for General Availability was in July.

If your console is completely turned off and power removed, your console will miss the regular system updates for the preview, usually about 600-700 MB. If you miss a preview update and another is released the complete OS system, about 4.5 GB, will need to be downloaded to ensure the console has the latest update for that preview ring.

I'm in Alpha Skip Ahead preview and manually do at least 3 updates a week.

The other preview rings have less updates each week and the Omega ring has the least.

If you don't like the constant updates to the System OS it may be to your advantage to unenroll the console from the Insiders program.

Daft Badger

Sorry,somehow I missed the part where you said you left the preview despite it being in huge letters lol.

This is from the preview forums:

Hey everyone,

We've received reports from users that games purchased on their latest Xbox One update Preview console will not launch or install on other Xbox One consoles, or on their console after it has been un-enrolled from Preview.

This behavior is called out in the known issues for the latest Xbox One update:

Thanks for helping us test the latest Xbox One update! We’re eager to show off the new features and experiences we’ve been working on. We’ve noted below a few important things to be aware of before you jump in.

Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.
Games purchased via Xbox.com can be played on any console.
Games purchased on a console running the previous update can be played on any console.

When the latest Xbox One update is released to the public, this issue will be resolved and all games, apps, and DLC purchased on the Preview console will install and launch as normal on any Xbox One console.

Missing games after preview update.