Missing game from my game library

Discus and support Missing game from my game library in XBoX Games and Apps to solve the problem; two years ago in October I bought Forza Horizon 4 ultimate on the Microsoft store on PC but once it moved to game pass it is no longer in my Microsoft... Discussion in 'XBoX Games and Apps' started by Nightbiscuit490, Aug 11, 2022.

  1. Nightbiscuit490
    Nightbiscuit490 Guest

    Missing game from my game library


    two years ago in October I bought Forza Horizon 4 ultimate on the Microsoft store on PC but once it moved to game pass it is no longer in my Microsoft store library or my Xbox library and when I go over the game it says 79.99 from the Xbox app and I can only install it through game pass

    :)
     
    Nightbiscuit490, Aug 11, 2022
    #1
  2. ON3STA8 Win User

    Missing a game from my library?

    It has disappeared from the store, as well.
  3. TudorGM Win User

    Game is missing from my library?

    All good now, thanks for your help!
  4. Robby Sayles Win User

    Missing a game from my library?

    Did you accidently remove it from your library?
  5. Reactor Leak SF Win User

    A game is missing from my library

    There shouldnt be any limit. Unless now you can only access it through the master Chief collection, i guess that would be the only thing i can think of outside of it being downloaded on a different account
  6. Lucas Lauer Win User

    Game is missing from my library

    Hello, BreezyMain. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    If the (pre) order for the game is showing as canceled on your Microsoft account order history page (https://account.microsoft.com/billing/orders), you no longer own the game and the money probably has not been taken from your bank account or it has been refunded to you. I'm sorry about this but you would need to purchase the game again.

    Feel free to ask back any questions.
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Missing game from my game library

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