Missing doctor who skin pack

Discus and support Missing doctor who skin pack in XBoX Sales and Promo to solve the problem; I bought the minecraft doctor who skin pack volume 1 on Xbox 360 and downloaded it onto my Xbox and had been using it until I bought the Xbox one, I... Discussion in 'XBoX Sales and Promo' started by The Felfox, Dec 22, 2019.

  1. The Felfox
    The Felfox Guest

    Missing doctor who skin pack


    I bought the minecraft doctor who skin pack volume 1 on Xbox 360 and downloaded it onto my Xbox and had been using it until I bought the Xbox one,

    I was downloading my DLC content onto the minecraft Xbox one edition that I had purchased for minecraft 360 but when it came to the doctor skin pack it wanted me to pay for it again so now I have come here to ask why is this giving me so many issues.

    :)
     
    The Felfox, Dec 22, 2019
    #1
  2. StuartATrueRed Win User

    Missing doctor who skin pack

    Some Minecraft skins cannot be transferred from Xbox 360 to the Xbox One. The Doctor Who Skin pack might be one of those packs.

    I checked online, it turns out skin packs released before September 5, 2014
    can be transferred over. Any packs released after that date cannot, and you would have to purchase those packs again on the Xbox One.
  3. AngelObullets Win User

    Missing doctor who skin pack

    I would also like to add some of the skins don't work across all other versions on game that are cross play as well. Please be sure to check the store front info of the skin game version and such
  4. BlazinBacon03 Win User

    Mash-Up Pack Opinions

    well what i love to see is a doctor who mash up pack with the tardis all the companions and all the doctors skins and all the tardises and all the mobs there planets and all the sonic screwdrivers
  5. Nigepe Win User

    Minecraft Doctor Who Skins Bundle

    Thanks for your reply.

    I've looked in my List of packs that are owned. We have 10 packs showing as owned but the Doctor Who skins bundles are not shown here.
  6. XBF Javier R Win User

    Doctor who skin packs on minecraft

    Hello Adam,

    It's understood that you're mentioning having purchased these items through your account on the Xbox One console.

    Our recommendation here is to check the Microsoft order history for these purchases to ensure that this
    is not only the correct account, but as well that the purchases appear as they should.

    If the items appear within the order history, we would then recommend that our customer support team is reached out to for further account review/investigation:

    • Step 1 ----Select Xbox One
    • Step 2 ----Select See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support

    Try this and let us know the results.

    Best wishes!
Thema:

Missing doctor who skin pack

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