missing credits

:)

 

Missing reward credits

missing credits for reward missions

 

Deus Ex: Mankind Divided Deluxe Edition - Season Pass shows "Owned" but I cannot install and am not getting the SP DLCs

I'm missing praxis kits and credits

 

As of July 1, 2014, there are no offers to receive credits for renewing gold.

 

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. Support will check on the season pass, but Infinite Warfare would have
gone towards your Games on Demand punchcard. You would need to purchase 2 other eligible games in order to complete that offer and receive the credits.

 

Hello morgan979,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds.
If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress
at (Xbox Live Rewards).

As of July 2014, we do not award Credits for Xbox Live Gold renewals.