Missing codes

Discus and support Missing codes in XBoX Sales and Promo to solve the problem; I pre-ordered quantum break on the Xbox store but have not received the free Windows 10 version code and have not received the Alan wake bonus Code... Discussion in 'XBoX Sales and Promo' started by keydragon18, Apr 18, 2016.

  1. keydragon18
    keydragon18 Guest

    Missing codes


    I pre-ordered quantum break on the Xbox store but have not received the free Windows 10 version code and have not received the Alan wake bonus Code either. Xbox support told me I should post my problem here.

    :)
     
    keydragon18, Apr 18, 2016
    #1
  2. bloosuga
    bloosuga Guest
    Mirror's Edge Catalyst closed beta signup page now live

    So the email has two codes on it, in case you missed the one at the bottom.
     
    bloosuga, Apr 18, 2016
    #2
  3. ​Error code for missing clips to upload and stuff code : 0x87c40156

    Error code for missing clips to upload and stuff code : 0x87c40156
     
    UshouldFeaRM3, Apr 18, 2016
    #3
  4. Missing codes

    Hey, key! We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information. Thank you for your patience!
     
    Misses Quinzel, Apr 18, 2016
    #4
  5. Smwutches Win User

    Missing code

    You would need to contact the retailer you purchased the console from for assistance.
  6. Misses Quinzel Win User

    missing codes

    Hey, Halo! I've sent you a Forums private message. You can check them
    here! :D
  7. CosmicDad Win User

    Missing Code

    Thanks for the reply. I await a response from them. The only other issues are that I downloaded the two before I noticed the third wasn't there, it was purchased on black Friday (30 days ago) at the limit of their returns policy and we live 150 miles from
    the store!
  8. Smwutches Win User

    Missing code

    The code is for use on microsoftstore.com which is why it's 9 digits. If you're having issues using the code there, you would need to contact customer support for microsoftstore.com
  9. Smwutches Win User

    Missing Code

    It should take about 7-10 days to receive the code after purchase. If you don't get it after 10 days, then you would need to post back.
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Missing codes

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