Missing award points for December 2016

I did all 3 steps for the 15.000 Award Points in December 2016. I've ordered 2 games (step 1 and 2) and pre-ordered 2 movies (step 3) until 31.12.2016. Until now I cannot find any point... :-(

:)

 

Missing Credits

Hello there,

I noticed that the latest digital purchases I made from Xbox Store did not register with my Rewards Account and of course I didn't got the 6% cash back I supposed to get for these.

Here is the list of items they never register:

November 24, 2016 - $3.74 / $4.07 (After Tax)

December 3, 2016 - $84.99 / $92.51 (After Tax)

December 23, 2016 - $10.00 / $10.89 (After Tax)

December 23, 2016 - $10.00 / $10.89 (After Tax)

December 23, 2016 - $3.80 / $4.13 (After Tax)

Can you please investigate and post the missing credits to my account?

Thanks for your help and effort.

 

The Walking Dead Season 3 (TBC)



A New Frontier premieres December 20, 2016.

 

Hello Wanderloewe,

Apologies for the inconvenience. We determined that certain bonus/enhanced edition movies were not being properly allocated toward the correct chapters. We have since fixed the issue. I see that since we applied the fix, your last chapter for Future completed.
Therefore, you should expect to see the Credits pending within the next 96 hours.