missing all my points

Discus and support missing all my points in XBoX Games and Apps to solve the problem; had to reinstall jigsaw now all my points are gone. I'm premuim and now that's all screwed up. very disappointed with microsoft.... Discussion in 'XBoX Games and Apps' started by SvelterWinner90, May 13, 2018.

  1. SvelterWinner90
    SvelterWinner90 Guest

    missing all my points


    had to reinstall jigsaw now all my points are gone. I'm premuim and now that's all screwed up. very disappointed with microsoft.

    :)
     
    SvelterWinner90, May 13, 2018
    #1
  2. I Am Mr Death
    I Am Mr Death Guest
    ALL OF MY REWARDS POINTS ARE MISSING

    I go to my Rewards page and my lifetime rewards and all rewards progress are completely gone! My GT is "DartagnanX87MF" formally the GT was "". I JUST hit rank 3 2 days ago! All of that money and time invested, gone!
     
    I Am Mr Death, May 13, 2018
    #2
  3. o0PipBoy0o
    o0PipBoy0o Guest
    Points missing again

    Hello,

    so until few hours to new month and some Points missing again.

    Freedom Rewards

    1000 Rewardpoints missing for completing Gametime

    - Paladins 5hours = done

    - Fallout Shelter 5 hours = done

    - Marvel Heroes 5 hours = done

    1000 points missing

    Franken Rewards

    10000 points missing

    collect 5 Achievements from a Game

    Walking dead Season 1 - done 5000 points missing

    collect all Franken Rewards - done 5000 points missing

    Please check this, Thank you and happy Halloween.

    Greatings
     
    o0PipBoy0o, May 13, 2018
    #3
  4. XBLRewards8 Win User

    ALL OF MY REWARDS POINTS ARE MISSING

    Hello DartagnanX87MF,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue, and you should now be seeing account information
    that is accurate up to yesterday morning. We are currently working on getting this information up to date to this morning. Apologies for the inconvenience.
  5. Smwutches Win User

    ALL OF MY REWARDS POINTS ARE MISSING

    It's just a glitch. You'll just have to wait for everything to show back up.
  6. ImAice Win User

    All points and friends missing?

    You might also want to check your friends by logging in at xbox.com as it happened to me before and got confused with my accounts and found out that I'm signing in using the wrong account.
  7. ImAice Win User

    All points and friends missing?

    Alright. Please check if the issue still persist.
  8. ImAice Win User

    All points and friends missing?

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    Let us make sure to refresh your console. Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

    Make sure as well that you've signed in using the right email, okay?
Thema:

missing all my points

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