Missing Alan Wake download code

Hi,

I have bought the game Quantum Break as a download, but not received a download code for Alan Wake.

I have waited more than 10 days.

I understand that I should receive the code as a Xbox Message, but I have received no such message.

My gamer tag is .

Regards,

Sven

:)

 

Quantum Break Windows 10 code missing

I am as well still missing Quantum Break Windows 10 code as well as any Alan Wake codes.

 

Alan Wake & Alan Wake American Nightmare Codes

Promotion Details: By buying Quamtum Break I was to receive a code for Alan Wake. As it was a presale purchase, it's also received a code for Alan Wake American Nightmare. The expected date for the codes to be sent was 7-10 days after Quantum
Break's release (the game was released on April 5th)

Date of Purchase: The product was bought in April 4th.

Promo Itens Missing: Both Alan Wake and Alan Wake American Nighmare codes.

 

Hey, Sven2300! I'm unable to verify that you had purchased Quantum Break on the Xbox One Store. Where had you purchased the game? We'll be able to start from there. Thanks!

 

Hi,

I purchased the game from a web store (cdon.com) as a cardboard thing with a Q8 code.

After scanning that I then owned Quantum Break in the Xbox Store and was able to download and play.

The description of what I owned (Quantum Break) included the option to download Allan Wake and promised that I would receive a download code.

Regards,

Sven

 

Hey there! I've sent you a Forums Private Message. You can check those by clicking
HERE. =)