Missing additional 3 Month

Discus and support Missing additional 3 Month in XBoX Sales and Promo to solve the problem; Hi, I bought 3 months of xbox live gold in January and was supposed to get a code for an extra 3 months by March, this was the PUBG promotion. My... Discussion in 'XBoX Sales and Promo' started by Schneekettchen, Apr 14, 2018.

  1. Schneekettchen
    Schneekettchen Guest

    Missing additional 3 Month


    Hi, I bought 3 months of xbox live gold in January and was supposed to get a code for an extra 3 months by March, this was the PUBG promotion.

    My order number is 5856941564 and date i ordered was 24th of January

    Thanks for any help.

    :)
     
    Schneekettchen, Apr 14, 2018
    #1
  2. Shadow1292
    Shadow1292 Guest
    3 Month Live Code + Additional 3 Month Code

    Hey,

    I see many others are posting here with the same issue. I bought 3 months of Xbox Live whilst the promotion was on (towards the end of January) where you would receive an additional 3 month code by the 15th March. I have yet to receive a code and raised
    this with Microsoft support who told me to post here as many others have done so it is officially reported. The link for the offer is shown below, although of course it has expired the terms and conditions are still visible: Xbox Live Gold | Xbox

    Thank you very much for any help or assistance you can give with this!
     
    Shadow1292, Apr 14, 2018
    #2
  3. Mister Quasar
    Mister Quasar Guest
    3 Month Live Code + Additional 3 Month Code

    Thanks for reaching out, Shadow1292!

    This is something we're currently looking into; please reply to
    this thread     with the information that's requested in the opening post. I'll be locking this thread going forward.
     
    Mister Quasar, Apr 14, 2018
    #3
  4. Mister Taurus
    Mister Taurus Guest

    Missing additional 3 Month

    Hi there,

    We appreciate you reaching out to us with this issue. We understand your frustration with this issue. We recommend users check their incoming messages to see if they received a code for the eligible content. Be sure to let us know how that goes. Thank you.
     
    Mister Taurus, Apr 15, 2018
    #4
  5. Mister Taurus Win User

    Missing additional 3 Month

    Hi there,

    We appreciate you reaching out to us with this issue. We understand your frustration with this issue. We recommend users check their incoming messages to see if they received a code for the eligible content. Be sure to let us know how that goes. Thank you.
  6. DPRK 420 Win User

    Missed opportunity for purchase of 3 month with additional 3 month included

    If the promotion is not showing up anymore, it is no longer available. That is why it is called a promotion.
  7. Miss Kleo Win User

    Missed opportunity for purchase of 3 month with additional 3 month included

    Hi there Hotrod1121! DPRK 420 here is correct, most promotions on the dashboard are only offered for a certain amount of time. Once that offer is gone, we aren't able to offer it to you. The good thing is, promotions are constantly rotating so another offer
    could pop up soon! Just hold tight. :)
  8. Nightwave Win User

    Will 3 Month Prepaid Gold Card overwrite my 1 Month Free Trial

    It will be 3 months in addition
  9. Mister Quasar Win User

    3 Month Live Code + Additional 3 Month Code

    Thanks for reaching out, Shadow1292!

    This is something we're currently looking into; please reply to
    this thread     with the information that's requested in the opening post. I'll be locking this thread going forward.
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Missing additional 3 Month

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