Missing 50k points for upgrading to Xbox one s from Xbox one

I purchased an Xbox one s on November 24th and I am supposed to get 50k rewards points for upgrading to Xbox one s from Xbox one in the month of November or December. It has been over 30 days and still no 50k points. I called and posted here before and still
no help. Please contact me to correct this situation. Gamer tag . *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

SRX1364049401ID is the customer conversation number that verifies the 50k rewards I was promised customer service rep Eda P

:)

 

50k Points for Upgrading to Xbox One S during Black Friday 2016

There was an offer during Black Fri last year where MS was giving 50K points for upgrading from an Xbox One to Xbox One S, I haven't received the points till date. Can you please help me check?

 

Upgrading to xbox one S from online MSN store

Hi MSN,

Is there a reason why I got 30k reward points instead of 50k points for upgrading to xbox one S from the Microsoft store within the promotional period?

Thanks

 

Hello WOLVERINES1997,

The Credits have been pending in your account since December 6th. They were deposited yesterday. For future reference, you can review your Rewards Credit events from the MyStatement on the MyRewards page.