Missing 50K for upgrade to one S

I upgraded to the one S through the rewards page, yet now that the offer is gone I have still not received my 50k.

:)

 

Still missing the 50k points from One S promo

Happy New Years everyone.

I am still missing my 50k points from the upgrade to the Xbox One S purchased through Microsoft. It was shipped out on the 16th of December, but still nothing in my account. Have I forgotton to do something?

Thanks

 

missing 50k points for xbox console upgrade.

Hope this may help,

I received the offer of 50k points for upgrading to an Xbox one s console and had not received the 50k points.
Xbox Live Rewards

After re-reading the FAQ and terms links: Xbox Live Rewards

The one thing I missed in the "how to receive offer" section was you need to log into the console during the promotion period in order to receive the 50k points.

I was not planning on opening the box or setting up the console because it was going to be a Christmas gift.

I went ahead and set up the console then repackaged it.

About 10 business days later the 50k points showed up in my account.

Not sure if this was what I was missing or if I needed to wait longer.

What I was trying to find out is how to get the 50k points converted when I saw others having the same issue about not getting the 50k points.

 

Hi whisp3r27. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.