Missing 50,000 Rewards

JLum(2) · Dec 5, 2016

Purchased the Microsoft Bundle about 2 weeks ago. Upgrading to the XB1 S for the first time and was promised 50,000 Xbox Live rewards when upgrading. The 15 day deadline is approaching, and no points are pending. I'd appreciate my points without more hassles
and wasted time.

:)

LIVE EVIL 115 · Dec 5, 2016

Missing 50,000 credits for buying a xbox one s

I'm missing 50,000 Xbox rewards credits I was supposed to earn for buying the Xbox one s

XBLRewards8 · Dec 5, 2016

50,000 rewards missing

Hello WeepiestMule,

The Credits have been pending in your account since the sixth. They will be deposited during the end of month deposit cycle.

XBLRewards8 · Dec 6, 2016

Hello TechxPhD,

As it says in our FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending. However, I can confirm that we received this purchase information, and it is currently being processed and should show as pending soon.

XBLRewards8

Hello TechxPhD,

As it says in our FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

Since your purchase was made recently, it is too early for those Credits to appear as pending. However, I can confirm that we received this purchase information, and it is currently being processed and should show as pending soon.

XBLRewards8

Hello WeepiestMule,

The Credits have been pending in your account since the sixth. They will be deposited during the end of month deposit cycle.

XBLRewards8

Hello Irve77,

Your previous post was responded to at (https://forums.xbox.com/en-US/thread/b97d4c03-4b2e-4068-ba74-f0999422a097).

XBLRewards8

Hello kubson84,

Credits for that offer should appear as pending 15 business days after shipping. This is due to some processing delay as we receive the purchase information from our MicrosoftStore team. If you do not see the Credits by next Monday, please open a post and
let us know! We will investigate your purchase and confirm it manually, if needed.

XBLRewards8

Hello Irve77,

Your previous post was responded to at (https://forums.xbox.com/en-US/thread/b97d4c03-4b2e-4068-ba74-f0999422a097).

Missing 50,000 Rewards