Missing 50,000 points from Xbox One S Purchase, past the 14 day limit

Discus and support Missing 50,000 points from Xbox One S Purchase, past the 14 day limit in XBoX Rewards & Social to solve the problem; I purchased it as part of the rewards program to get the 50,000 points, my order date was 12/15 and ship date was 12/17, and no points have been given... Discussion in 'XBoX Rewards & Social' started by ethreet, Jan 2, 2017.

  1. ethreet
    ethreet Guest

    Missing 50,000 points from Xbox One S Purchase, past the 14 day limit


    I purchased it as part of the rewards program to get the 50,000 points, my order date was 12/15 and ship date was 12/17, and no points have been given to me yet. Where are my points??

    :)
     
    ethreet, Jan 2, 2017
    #1
  2. Banzai Yuki
    Banzai Yuki Guest
    Missing Rewards from Xbox One S Purchase

    Hi,

    I am missing the 50,000 rewards credits from my Xbox One S purchase. I pre-ordered an Xbox One S and was charged for my purchase during the current offer period. The FAQ says it would take 15 days for the points to be deposited, but I was charged at the
    beginning of the month.

    Thanks for your help!
     
    Banzai Yuki, Jan 2, 2017
    #2
  3. XBOXJD04
    XBOXJD04 Guest
    Missing 20,000 points

    When I upgraded from my Xbox one to Xbox one s I was supposed to get 50,000 rewards points. I was only rewarded 30,000 points which was offered for upgrading from xbox to xbox one. I am missing 20,000 points.
     
    XBOXJD04, Jan 2, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Missing 50,000 points from Xbox One S Purchase, past the 14 day limit

    Hi ethreet. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.
     
    XBLRewards3, Jan 3, 2017
    #4
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Missing 50,000 points from Xbox One S Purchase, past the 14 day limit