Missing 3-month XBox Live Gold code

I purchased a 3-month Xbox Live Gold subscription during the recent promotion for a further free 3-months, but have not received the free code.

I have spoken with support on chat and they have confirmed I should have received it and referred me here (reference number 1430677078)

Can someone please help?


:)

 

Another missing 3 months live gold issue

Hi, Here is another missing 3 months Xbox Live Gold issue. Xbox support sent me here after a chat conversation. Like others, I purchased 3 months Xbox Live Gold in January that came with a bonus 3 months free. Was to
have received the code by mid March but haven't received it yet. Could you please have a look and advise? Thanks!

 

xbl code pls

post your email and I will send you a 3 month code

 

I purchased on the US Microsoft Store site on June 15 and still have not received the free three months either. Terms and conditions said 10 business days until I receive the code. It has been well over this. I have contacted various customer service
reps with always being told they cannot help me and sending me to different reps. I even contacted via Twitter for help. No resolution yet.