Missing $2 reward points on my Xbox account

Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums

@ Miss Kleo, Yes I still need help. I still have not received any emails, or notification about my reward points. I have checked my rewards account as well. No Pending rewards or anything.

With this scenario. For any Live Rewards Team. Please do investigate GT: Ch33zy account for possible missing Live reward points. I have reviewed the account. Please refer to
[Mod Removed]

Billing Information was updated.

Account set to proper region.

Have on going case with missing live rewards.

Request for updates. Please make a follow up to the email address linked to GT: Ch33zy

Sincerely,

Xbox Chat Support

Hello Dark Collateral,

Purchases must be made during the offer in order to be eligible for an offer. We cannot award purchases toward an offer that were made before the offer existed. Since your purchase of Call of Duty was made before the offer period, it was not eligible, as
stated in the FAQ:

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

Hello ShadowDragonX18,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your 15,000 Credit event occurred on the 4th of this month, it was not deposited. You should expect your Credit events on the 4th to be deposited at the end of the month. We have already adjusted your Credits for the missing star,
which is why you have 3 Credit events of MyVIP Gold 2 dated on November 30th.