Missing 15,000 pre-order FF 15 hard copy reward points

Discus and support Missing 15,000 pre-order FF 15 hard copy reward points in XBoX Rewards & Social to solve the problem; The only reason I Pre-Ordered a hard copy of Final Fantasy 15 was to receive the 15,000 Rewards points per my mission. According to the FAQ; they were... Discussion in 'XBoX Rewards & Social' started by Maxons, Dec 18, 2016.

  1. Maxons
    Maxons Guest

    Missing 15,000 pre-order FF 15 hard copy reward points


    The only reason I Pre-Ordered a hard copy of Final Fantasy 15 was to receive the 15,000 Rewards points per my mission. According to the FAQ; they were supposed to be in place within 15 days of shipping. As I received the disk on Nov. 29, 2016; I'm assuming
    the shipping date was the 28th. Regardless, it is now Dec 18, 2016 and I still do not have the points posted to my account as Pending.

    I tried contacting support via live chat, but instead of helping or even researching my account, I was advised to come here instead.

    I am looking for any help by MS Support to research my account and confirm when my points will be placed into my account (pending or received).

    :)
     
    Maxons, Dec 18, 2016
    #1
  2. Ivory0801
    Ivory0801 Guest
    Rewards no deposited for Resident Evil Biohazard Pre-Order

    Order# 11086215264 never received 15,000 rewards points or pre-order bonus content for resident evil biohazard.
     
    Ivory0801, Dec 18, 2016
    #2
  3. JesusMyGod116
    JesusMyGod116 Guest
    Pre-order points missing

    I pre-ordered a hard disc copy of fifa17 so that i can receive 15,000 rewards points. its been almost a month and I have not received my points yet. can someone help me
     
    JesusMyGod116, Dec 18, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Missing 15,000 pre-order FF 15 hard copy reward points

    Hi Maxons. They are pending in your account now!
     
    XBLRewards3, Dec 19, 2016
    #4
  5. XBLRewards3 Win User

    Missing 15,000 pre-order FF 15 hard copy reward points

    Hi Maxons. They are pending in your account now!
  6. Guerrero Ultimo Win User

    Live Rewards. Anyone checked their star level recently?

    Since you all are rewards members maybe you know the answer to this. The 15,000 point credit for pre-ordering through the Microsoft Store, how long does that usually take to be applied?

    As for the rewards program overall i find it ok. It is free so nothing lost. And 15,000 credits for pre-ordering is equivalent to $15 for me so I can pre-order 2 games i was going to buy anyway and get back $30 worth of credit. Not a bad deal.
  7. XBLRewards8 Win User

    About the 15,000 Microsoft store pre order

    Hello Y2Jonny,

    As long as it was a physical (disc) pre-order purchase off of MicrosoftStore.com, it should qualify and award 15,000 Rewards Credits 15 business days after shipping.
  8. Murphs-A47006C9-2185 Win User

    Missing credits for buying ghost recon wildlands

    That promotion had a few requirements to receive the full 15,000 rewards. In order to receive the 15,000 rewards you needed to purchase the physical disc from microsoftstore.com on/after March 7th and it had to be the most expensive version of the game (Gold?).
    Upon shipment the rewards are deposited up to 15 days later.

    If you pre-ordered the physical disc of the base game it was worth 10,000 and the deluxe version was 12,000.

    Digital versions of Ghost Recon was not eligible.
  9. Murphs-A47006C9-2185 Win User

    I`ve got your reply.

    Virtually every quarter, pre-orders have their own promotion that run and typically reward 15,000 reward points for pre-ordering 3 eligible titles. Unless you are a 5 Star MyVip member and receive the full 10% back then that promotion is worth more than
    you would get if you just pre-ordered them at received MyVip % back.
Thema:

Missing 15,000 pre-order FF 15 hard copy reward points

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