Missing $10 refund

Discus and support Missing $10 refund in XBoX Sales and Promo to solve the problem; Hi, this is the fifth time I'm explaining it and I hope it's the last time..... I have bought the pre-order of Battlefield 1, which came with a 10... Discussion in 'XBoX Sales and Promo' started by RanD93, Nov 7, 2016.

  1. RanD93
    RanD93 Guest

    Missing $10 refund


    Hi, this is the fifth time I'm explaining it and I hope it's the last time..... I have bought the pre-order of Battlefield 1, which came with a 10 dollar refund. Right after I bought it, I opened a chat with customer support, because I didn't receive the
    refund/voucher. The employee then told me it was to be delivered ~1 week after the release. However, up until this moment I still haven't received it.

    Reference code to the previous chat: 1361922173

    :)
     
    RanD93, Nov 7, 2016
    #1
  2. master_45
    master_45 Guest
    Well...customer service...

    They weren't entitled to anything, especially a refund because of their reasoning. Unless there was a legitimate reason such as an error code or a service outage, having a teething child and missing 10 minutes of a movie doesn't qualify.
    Yes it was nice of MS offering a refund to a committed customer but it wasn't warranted.
     
    master_45, Nov 7, 2016
    #2
  3. DarkOvcharka
    DarkOvcharka Guest
    Water won't act like water underground near too many objects

    make adjacent rows of 10 ground, 10 ground w/seed, 10 missing ground w/water, 10 ground w/seed, 10 ground w/torches, 10 ground, 10 missing ground (put water here...doesn't work, 10 adjacent ground.
     
    DarkOvcharka, Nov 7, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Missing $10 refund

    Sorry, but they sent you to the wrong place. You would need to contact >customer support< for microsoftstore.com since that offer is through them. Keep
    in mind that if you are a rewards member, you will receive 15,000 credits instead of the $10 code.
     
    Smwutches, Nov 7, 2016
    #4
  5. RanD93
    RanD93 Guest
    What a **** customer service... I've been chatting with both the store customer support and the xbox department customer store. Even at the same time, and this matter seems unable to be resolved. They keep sending me to each other and neither of them is
    taking responsibility or doing any effort to help me.
     
    RanD93, Nov 3, 2018
    #5
  6. RanD93 Win User

    Missing $10 refund

    What a **** customer service... I've been chatting with both the store customer support and the xbox department customer store. Even at the same time, and this matter seems unable to be resolved. They keep sending me to each other and neither of them is
    taking responsibility or doing any effort to help me.
  7. Smwutches Win User

    Missing $10 refund

    Sorry, but they sent you to the wrong place. You would need to contact >customer support< for microsoftstore.com since that offer is through them. Keep
    in mind that if you are a rewards member, you will receive 15,000 credits instead of the $10 code.
  8. REN AERO Win User

    Anthem request to refund

  9. DarkOvcharka Win User

    Water won't act like water underground near too many objects

    make adjacent rows of 10 ground, 10 ground w/seed, 10 missing ground w/water, 10 ground w/seed, 10 ground w/torches, 10 ground, 10 missing ground (put water here...doesn't work, 10 adjacent ground.
  10. aCheeseyPenguin Win User

    Account hacked

    If its not the users fault for losing the account then surely they MUST be refunded the missing points?
Thema:

Missing $10 refund

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