"Missed Promotion"

Hi. I have been on xbox support for 2 hours, finally getting me here.

On Oct 26, I purchased your promotion of "Friday the 13th Game + get free Friday the 13th Movie"

I have not received the movie or code to get the movie as I purchased in your promotion.

Gamertag -

:)

 

Promotion Missed

once the game offer has expired, there is nothing can be done to get the game free.

 

Promotion Missed

Yeah you will have to purchase the game as this offer has expired for Dead Rising 2

keep up to date and get the rest of the free games for gold dude

 

anyone know how long it takes to get a reply from SUPPORT???

 

Hey there,

Thanks for posting! Just a heads up, we work from oldest to newest so an instant response from the forums team is not a guarantee. After reaching out to the appropriate teams, there is another wave of codes going out soon. If you do not receive a code by
Monday, 11/20, please post back here to let us know!

 

Hello, and thank you Mr. Beep. I meant no disrespect, as I was not to sure how it worked on the forums with getting this done.

Received the code as of Noon Mountain time today.

Again, MUCH APPRECIATION to you, thank you

Medusa

 

Happy to hear you got the code! Enjoy!