Missed out on Reward points

Discus and support Missed out on Reward points in XBoX Sales and Promo to solve the problem; Hi there, in the last hour I accessed the Rewards app on my X-Box One and saw there was a deal to get 4000 points if I spent over £30 in a recent sale.... Discussion in 'XBoX Sales and Promo' started by Binbag McGraw, Aug 25, 2020.

  1. Binbag McGraw
    Binbag McGraw Guest

    Missed out on Reward points


    Hi there, in the last hour I accessed the Rewards app on my X-Box One and saw there was a deal to get 4000 points if I spent over £30 in a recent sale. I noticed this deal had only 1 day to go so I decided to take advantage and accessed the store through
    this link on the rewards page. After looking through the applicable games I purchased Jedi Fallen Order and Romance of the Three Kingdoms 13, both of which put me well over the £30 requirement. However, when I went back to the Rewards app I could no longer
    see the deal I had accessed before. Instead there was a different deal seemingly for a different set of games and there was no way for me to redeem the 4000 points.

    It looks like I perhaps just missed this, but the store pages for the games say that the deal is still going on for another 9 hours? This seems unfair that I was able to access the deal through the Rewards app (which said there was 1 day left, not less than
    1 day left) but then unable to redeem the points. I would not have spent the money on these games if I hadn't noticed the deal so is there any way you can help?

    :)
     
    Binbag McGraw, Aug 25, 2020
    #1
  2. Smwutches Win User

    Missed out on Reward points

  3. Mister Mascot Win User

    Haven't received my preorder points

    Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums
  4. AridLizard Win User

    Sea of thieves Microsoft rewards time to party is not working and other game pass quests not giving credit.

    everyone is being affected in some way.

    but MS Rewards and Game Pass Quests usually get fixed pretty quickly and they do their best to make sure no-one misses out on Reward Points
  5. AridLizard Win User

    I completed one of the rewards

    go to https://account.microsoft.com/rewards/

    scroll to the bottom of the page and click the link to Contact Microsoft Rewards Support

    put in the details about the quest you completed and the points you are missing and they will sort it out.
  6. KaitoCam Win User

    Game Pass Quests Retroactive.

    Game Pass quest have some of the best MS reward point values and it really sucks to miss out on those points because you played a game you liked and got all the achievements.
Thema:

Missed out on Reward points

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