Misleading sales information

Discus and support Misleading sales information in XBoX Sales and Promo to solve the problem; Well... I bought an Xbox One X online for my kids and a control. A few days later I received only the control... It has been 2 weeks and the console... Discussion in 'XBoX Sales and Promo' started by No so happy, May 16, 2020.

  1. No so happy
    No so happy Guest

    Misleading sales information


    Well... I bought an Xbox One X online for my kids and a control.

    A few days later I received only the control...

    It has been 2 weeks and the console hasn't arrived.

    I have called Microsoft and they advised they are not available in the country.

    What really upsets me is that I wasn't advice at any point (like they do with other articles on their website) that there is no stock in Australia.

    I understand everybody might have been buying consoles but you would spect for Microsoft to handle the sales process so much better...

    :)
     
    No so happy, May 16, 2020
    #1
  2. ngocphi Win User

    Misleading Promotions and Ill-informed sales representatives

    well no you didn't read the promotional conditions

    And yes its very specific

    In order to use any promotions on any server including psn

    You must buy the promotion via the screen and no using a prepaid code doesn't count

    The use.prepaid code is the part of the buying screen and no it does not change nor does.it invalidate the

    Terms and conditions of the promotion

    Prepaid codes only count as a prior purchase and yes it invalidates your purchase of the promotion since you bought a different promotion. Aka the prepaid code
  3. Mister Quimby Win User

    Misleading sales

    Hey there Icy Blade 316!

    Sorry to hear about the issue! Just to clarify, are you still seeing the incorrect price displayed?
  4. Fatbillslim Win User

    Battlefield 2042 Refund

    It's not refund policy,

    It's sales of goods act.

    Selling product not fit for purpose or misleading in to purchase.
  5. tera omi Win User

    Advice?

    Ask for partial refund. Not as described so you want some money back for both misleading sale and to get it cleaned.
  6. RQkai Win User

    Ultimate Game Sale Misleading

    English and the locale is singapore. The region should be the one for asia. Thanks for the suggestion but it doesn't work. I even tried changing it to US but it's still the same. I load the game and it's BIOHAZARD. I really think that the marketplace is
    being misleading, THAT'S ALL.

    Also, I downloaded resident evil 4 a few months back, but it works fine. It's in full english even though resident evil 4 and RE: Code Veronica X are included in BIOHAZARD REVIVAL SELECTION, which are both japanese but the english version of those two games
    were originally not included in our marketplace in Singapore.
Thema:

Misleading sales information

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