Misleading offers in the Xbox One Store

Discus and support Misleading offers in the Xbox One Store in XBoX Sales and Promo to solve the problem; [img] Hi All, I wanted to buy Starwars Squadrons on Xbox one from the Store and I saw that it was included in the EA Play subscription (screenshot... Discussion in 'XBoX Sales and Promo' started by MarcoTegazi1, Oct 3, 2020.

  1. MarcoTegazi1
    MarcoTegazi1 Guest

    Misleading offers in the Xbox One Store



    Misleading offers in the Xbox One Store [​IMG]


    Hi All,

    I wanted to buy Starwars Squadrons on Xbox one from the Store and I saw that it was included in the EA Play subscription (screenshot included). Therefore, since the cost of the subscription was just 29.90 dollars + tax, I paid for it.

    However, I saw later on that that I still had to pay for the game. I have chatted with the EA Support and they told me that the game is included (I have the transcriptions) and that I should contact the Xbox support.
    I did it and they confirmed that the game is NOT included in the EA Play (I have the transcript). The only thing that is included in the transcription is a Trial and that is
    NOT mentioned at all.

    The Xbox operator helped me to get a refund but I am wondering how many people will make the same error not knowing that what is included in the EA Play subscription is just a Trial.

    I think this is very misleading and that this issue should be solved ASAP.

    :)
     
    MarcoTegazi1, Oct 3, 2020
    #1
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Misleading offers in the Xbox One Store