Misleading Name Policy

TooManyNamesMS · May 1, 2020

So at what point do I actually get to see the name I was going for? All games and even the dashboard show E Spooky E and not

Ξ Spooky Ξ. What is up with showing that as an option when it literally shows this formatting on ONLY this page and none other? Given that it shows up as E Spooky E even on my dashboard doesn't suggest that it is only
limited to old games.

This is very frustrating to see when a little more honesty and clarity from Microsoft would have helped me go for a normal, unique name without some dumb hash and numbers trailing behind. What's better is now they're using the pandemic to cut customer service
jobs. I mean, seriously. The only people available for chat at the moment are for assistance in giving Microsoft money. All quality of life services are sent to the forums and "chat with a gamer." It's phone/tech support, MS. People can use their phones and
computers at home to work.

Terrible company.

What I thought I was getting.

What I get trapped with.

:)

Smwutches

You can find more information about the new gamertag policy at https://beta.support.xbox.com/help/account-profile/profile/gamertag-update-faq

From that page:

- If your gamertag uses Latin-based characters, it will show the Latin alphabet equivalent (ö will appear as o, for example). If your gamertag uses non-Latin-based characters, you’ll continue to appear
as your previous gamertag as we transition. New players who don’t have a previous gamertag will have the option to customize how it appears in older experiences.

-A few games released this year might support the new format, but most games won’t support it until 2020 and beyond. It may take a few years to migrate all new games over to the new gamertag format.

So essentially, until games and other areas are fully updated, you will see E Spooky E in a lot of places.

SergeantGeorge9

I am sorry to hear that but there solutions for every problem. Probably the game doesnt recognize the symbol and translates it as E. Here's a linkhttps://support-origin.xbox.com/el-GR/contact-usto
the Greek customer support. You will most likely get redirected to the US one , which for some reason i cannot find. Feel free to reach out to them and tell them about your problem. Hope i helped you. Maybe next time you should be more aware of the available
symbols.

Have a fun gaming experience,

Ambassador

Fatbillslim

It's not refund policy,

It's sales of goods act.

Selling product not fit for purpose or misleading in to purchase.

Mad Cow Dizease

If it's only been inactive for 2 years, I wouldn't count on it being reset any time soon, the ones initially being reset were inactive since the original Xbox era.[quote user="TheSilverShield"]

[quote user="Lethal Omen"]

So, theres a gamertag that i've been watching for the past year or so, hasnt been logged into when I check every monday.

I'm just wondering what the name squatting policy is now after that initial re-release of the old gamertags.

I'm assuming the account hasnt been logged into for 2 years now, there's no gamerscore, and the account is silver.

[/quote]

Get

A

Life!

[/quote]That probably takes one minute out of his day, not sure how that warrants "get a life"...

TheSilverShield

[quote user="Lethal Omen"]

So, theres a gamertag that i've been watching for the past year or so, hasnt been logged into when I check every monday.

I'm just wondering what the name squatting policy is now after that initial re-release of the old gamertags.

I'm assuming the account hasnt been logged into for 2 years now, there's no gamerscore, and the account is silver.

[/quote]

Get

A

Life!

Misleading Name Policy