Mise a jour requise

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

Thanks you but Im desperate. When I fix a problem, a new one comes.

I have a new message after reseting the console again:

"Une erreur de mise jour est survenue

Cette mise jour est requise pour utiliser votre console, mais un problème est survenu. Pour obtenir de l'aide, rendez-vous sur xbox.com/xboxone/update/help

ID de la console: 8a95a8ff.5beb4e23.9474c33d.b403da01.01

Code d'erreur: 0x87DD0003 0x00000000 0x00000D00"

(Yes Im French)

I think I will try all things you suggests but it seems that my console is simply too old to support new updates and new games.

Bonsoir, je suis dans le même cas que BasketAnis. Je suis en version 2.0.15574.0

Translation : Hi, I'm in the same situation as BasketAnis. I have version 2.0.15574.0

Hey there Basketanis,

You were right to have the USB formatted in FAT32, make sure that you are following these steps:

1. Plug your USB flash drive into a USB port on your computer.
2. Download the update file.
   
3. Click Save to save the console update .zip file on your computer.
4. Unzip the file. If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.
   
5. Copy the contents of the .zip file to the root directory of your flash drive.
   
6. Unplug the USB flash drive from your computer.
7. Plug the flash drive into a USB port on your Xbox 360 console.
8. Restart the console.
9. When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.
   
   

From what you've said, it sounds like you might want to make sure you restart your console with the USB drive that has the update attached. It doesn't just auto update when you insert it.

If that doesn't work for you, here's the steps to do the LIVE update like Mister Cerb suggested:

Connect your Xbox 360 console to the Internet. To learn how, please see Wireless connection or Wired
connection.

1. Press the Guide button on your controller, go to Settings, and then select System Settings.
   
2. Select Network Settings.
3. Select Wired Network or the name of your wireless network, if you are prompted to do so.
   
4. Select Test Xbox LIVE Connection.
5. Select Yes if you are prompted to update the console software.

Also, double check what update version of the dashboard you have: Dashboard > Settings > System > Console Settings > System Info

• We're currently on Dashboard version 2.0.16203.0
• If you're seeing a different dash version, please let us know

Let us know how that goes and we'll go from there.

Hey!

Are you referring to Xbox One console updates or is a particular game not updating? Let us know so that we can best help you out