mirocosoft solitaire collection like to close for no reason

Mine does this too. I closed it and opened Microsoft Solitaire Collection, plated one game of Klondike then closed it and restarted Jigsaw,,, now loading premium OK again!!

Try this:

1. Close Microsoft Solitaire Collection (if it is open)
2. In Windows Explorer go to...
   
   C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\<user code>\Statistic\
3. Rename Statistic.ark as old-Statistic.ark
4. Run Microsoft Solitaire Collection

That should reset the statistics to 0

How to fix error 404017 in Microsoft Solitaire Collection

1. Reset Store
2. Run app troubleshooter
3. Reset the MSC to factory settings and update it
4. Run SFC and DISM
5. Update Windows
6. Reinstall the game

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.

1. Close Microsoft Solitaire Collection (if it is open)
2. In Windows Explorer or File explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
3. Delete or rename Statistic.ark as old-Statistic.ark.
4. Run Microsoft Solitaire Collection. The statistics will back to 0.

Kindly update us with the results, so that we can assist you further.

Try it