Minha xbox live de 12 meses acabou três meses depois[Translation-My 12 month xbox live...

Hi Fellow gamer,

Thanks for reaching out to the forums. We are sorry for the issue with your subscription. Did you by chance sign up for a Ultimate subscription and cancel the subscription? If you subscribed to an

Ultimate subscription it converts the gold subscription to Ultimate time. If you didn't you will need to request a call from support so they can look into it further.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Pero muchos dicen que de pre pago no te acepta xbox rewards. por medio del código de los 12 meses !!! así que estoy en ese dilema. no me quiero comprar una de 12 meses para que no me acepten en xbox rewards ni desbloquear mi estatus de campeón.

TRANSLATION

But many say
that pre payment
does not accept you
xbox rewards.
through the code
of 12 months!
so I am in
this dilemma.
I don't want
me to buy one
of 12 months
so do not accept
me into xbox
rewards or unlock
my champion status.

Puse una Membresia de 12 meses Xbox live Gold y no me dieron mis 200 microsoft points de rewards

Another problem, I received an email saying that my live gold 12 months has been canceled ...

I signed the gold in December 2013, I still have 6 months of live gold.

I'm desperate, I'm half lay about it and do not know what to do ...

Help me solve this problem please!

http://i.imgur.com/ybYFwG2.png

------

Outro problema, eu recebi um email avisando que minha live gold de 12 meses foi cancelada...

Eu assinei a gold em dezembro de 2013, eu ainda tenho 6 meses de live gold.

Estou desesperado, sou meio leigo quanto a isso e não sei o que fazer...

Me ajudem a resolver esse problema por favor!

Minha LIVE saiu do nada assinei anos passado no mês de setembro e acabou em março assinei 12 messe por que aconteceu isso