Minha conta vive desconectando do meu 360 alguém poderia me ajudar entrei em contato com a...

Hi

Thank you for posting on the Xbox forums. I'd be happy to help.

So if I understand correctly, it seems like your account is always disconnecting from your Xbox 360 and that could be from a network error.

I'd recommend to clear the system cache first and then try logging in again. Follow this guide for instructions: How to clear the cache on Xbox
360

Let us know how it goes!

Já fiz esses procedimentos e não funcionou

[Mod translation-I've done these procedures and it didn't work]

Hi XxGOD LOKOxX

Thank you for posting on the Xbox forums. I'd be happy to help.

So if I understand correctly, it seems like your account is always disconnecting from your Xbox 360 and that could be from a network error.

I'd recommend to clear the system cache first and then try logging in again. Follow this guide for instructions: How to clear the cache on Xbox
360

Let us know how it goes!

Hi XxGOD LOKOxX

If that did not help, then you will need to contact Xbox customer support since we cannot help you with your account directly and you have not mentioned what is wrong with the account. It's best you speak with a live agent to talk about with your account.
Please follow these steps exactly:

1. https://beta.support.xbox.com/contact-us.
2. Select Contact Us.
3. Select "Account & profile" in the first drop-down and then "I need a Microsoft account" in the second drop-down
4. If you are not logged in, you will be prompted to log in to your Microsoft Account at this point.
5. Once logged in, scroll down in the window to Other options and select Request a Call.
6. You can add additional information at this point if you'd like and then select Request call
7. A new window will open for you to enter your Country/region and your best contact number, then select Confirm and you'll be placed in a queue to receive a call back from Customer Support

Eu tentei colocar na minha conta US e também deu erro.

Entrei em contato hoje pela manhã com a gamestop, vamos ver, o que responderem eu dou o feedback aqui pra se alguém mais tiver tido este problema.

Obrigado pelas respostas!

Bom dia Diego.

Os Vbucks ainda não caiu em minha conta, já entrei em contato com a Epic Games e eles me disseram que se a compra fosse feita pelo XBL, eu teria que mandar um ticket como já havia feito a vocês.

Poderia me ajudar quanto a isso?

[Translation - Good morning, Diego.

The vbucks have not yet fallen into my account, I have already contacted Epic Games and they told me that if the purchase was made by XBL, I would have to send a ticket as I had already done to you.

Could you help me with that?]