Minecraft Xbox One S - Black screen

TravisSmith8 · May 30, 2019

My son has just got Minecraft Master Edition on disc for his Xbox One S and it keeps crashing.

It takes f o r e v e r to launch. When it does, sometimes it just jumps back out of the game. When it does actually load and start, the screen goes black after a random amount of time. There is still audio but no visual. The only way to get out is to turn
the console off. It seems to happen faster when the kids are joined in their worlds (iPad) on the LAN.

I have tried:

Replacing the disc - didn't help

Uninstall and reinstall - didn't help

Xbox reset - didn't help

None of the other games have this problem.

Pretty much the only reason we got him the Xbox was to play Minecraft, not very happy!!

:)

SpyrosKap

I bought my Xbox One S in December 2018 and currently i'm experiencing 2nd black screen in a few months.

I got first black screen in January 2019 and got my xbox fixed by Microsoft. Now in June 2019 i got 2nd black screen. So frustrated!

I'm curious what did they fix? What is causing black screens? I'm also playing my games on external hard drive to not strain the internal hard drive but black screen keeps happening.

I've tried troubleshooting steps (except the usb update cause i don't remember my dashboard version and i still have black screen) so i'm confused nothing works.

I'm thinking if it gets fixed for a 2nd time i'm going to sell my Xbox One S and buy an Xbox One X so maybe i would have better luck with different hardware. I really don't know... my white Xbox 360 Pro is still alive and never got red ring of death and
Xbox One S keeps breaking with black screens. I'm lucky with Xbox 360 but so unlucky with Xbox One S. I'm so disappointed with Microsoft hardware.

TheVet96

Hello Travis!

Sorry to hear you are having issues with Minecraft. Right now there is a Service Interruption to Minecraft editions:

Purchase and Content Usage

5/28/2019, 12:55:38 PM

Buying items, redeeming codes, or downloading purchases

In the meantime, there are some updates and solutions just for Minecraft here:

https://support.xbox.com/en-US/games/game-titles/minecraft-better-together-update

Help with Realms and other related issues: https://help.mojang.com/customer/portal/articles/1018151-minecraft-realms

Galaxy Golden

Have you tried doing a power cycle on the console or unplugging it for 30 minutes? Has this also occurred with any other games and apps?

TravisSmith8

Thanks for the replies. I have tried the xbox support and have just been getting the generic reset responses.

I’m glad that there is work going on to sort this. Hopefuily the bug is found soon.

Thanks all.

Allebas

Hi TravisSmith8,

There seems to be an issue with Minecraft at the moment. Xbox is working to resolve this because many gamers have reporting the same issue. I know it can be frustrating but please be patient. Hopefully, this issue can get resolve soon.

Minecraft Xbox One S - Black screen