Minecraft won't open

Discus and support Minecraft won't open in XBoX Games and Apps to solve the problem; Minecraft has stopped working on my Xbox Series X. When I try to load the game, it brings up the Mojang logo and a black screen before crashing back to... Discussion in 'XBoX Games and Apps' started by Britesparc, Feb 6, 2021.

  1. Britesparc
    Britesparc Guest

    Minecraft won't open


    Minecraft has stopped working on my Xbox Series X. When I try to load the game, it brings up the Mojang logo and a black screen before crashing back to the dashboard. There is no error code or anything.

    I have tried uninstalling and reinstalling the game and power cycling my Xbox. I have tried deleting local storage/game saves. I have tried it on multiple user accounts. The same problem keeps occurring.

    I've not found any advice on here that has fixed the problem, so any help would be appreciated.

    Many thanks

    :)
     
    Britesparc, Feb 6, 2021
    #1
  2. XBF Eladio M Win User

    Minecraft won't open

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with launching a game.

    Does this occur for any other game you currently have installed on your console?

    If you haven't already, as suggested by Xbox Forums Ambassador

    enockLI
    , It would be worth
    uninstalling your game
    , performing a
    power cycle
    on your console and then installing the game once more to see if this helps with opening the game.

    Give this a try and let us know if this works for you!
  3. enockLI Win User

    Minecraft won't open

    Has intentado instalar y desinstalar el juego sino funciona esto intenta borrar el cache de tu sistema

    [Mod Translation - Have you tried to install and uninstall the game if this does not works, try to clear your system cache]
  4. Lucas Lauer Win User

    Minecraft Launcher won't open

    Hello, TheLostGuyInThePuddle. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Would you please reinstall the gaming services and reset the Microsoft store and the Xbox app? Please perform these steps with the Microsoft store and the Xbox app closed and make sure there are no games being downloaded or installed on both apps.

    - Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    - Press Windows + R and type in "regedit". Press enter.

    - Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

    - Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

    - Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

    - Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.

    - Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

    - Press Windows + R. Type WSRESET and press enter.

    - Restart your computer. Run Powershell as administrator and run the following commands (one at a time):

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    (this command can show you some errors, this is normal, just wait until it finishes)

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Also sign in on the Microsoft store with your Microsoft account.

    - Restart your computer one more time. Open the Xbox App and sign in with the same account as the Microsoft store.

    - Check your computer region/country and language and please make sure it is the same as your Microsoft account (https://account.microsoft.com/profile). Also check your time zone and date/time is correct.

    Waiting for your kind reply.
  5. Alvaro A- Win User

    Minecraft Launcher won't open

    Hi Brian,

    Thank you for posting in Microsoft Xbox Community. I am sorry that you are having issues with your Minecraft. I understand that the launcher does not open. Please follow my recommendations below.

    1. Delete the Minecraft launcher that exists on your computer.

    2. Restart your computer.

    3. Install legacy Minecraft launcher for Windows.

    https://aka.ms/minecraftClientWindows

    Once reinstalled, continue with these instructions.

    1. Open Minecraft launcher.

    2. If you are already logged in, click on your image and Gamer tag in the upper left corner of the screen and then on "Logout".

    3. After logging out, delete all accounts registered in the launcher by clicking on the "X" next to each account.

    4. In the Minecraft launcher, enter the Microsoft email and password.

    If you bought Minecraft from Microsoft Store, you have to go to Microsoft Store>My Library then look for Minecraft and install.

    Make sure you're signed into the Store app with the same Microsoft account that you used to buy the game.

    If the above steps did not work, please clear the cache of the Microsoft store. Go to Settings> System> Apps & features> Click Store> Advanced options> Reset.

    After the reset, log in with the Microsoft account that has Minecraft and reinstall Launcher.

    Hope this solves your issue, please do let me know how it goes.

    Regards,

    Alvaro
  6. SmartLace1968 Win User

    My Minecraft won't open.

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with Minecraft that won't open.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Based on the information you have provided, sounds like the BetterRenderDragon Shaders may have caused an issue with your Minecraft installation, leading to freezing at the Mojang Studios loading screen.

    Please remove shader files manually. If the shader pack injected files into your game, simply installing won't remove them. Navigate to your Minecraft installation folder and manually deleting any files related to BetterRenderDragon.

    And then check for conflicting mods or shaders. If you have other mods or shaders installed, they can be interfering with the game. Kindly launch Minecraft without any mods to see if it works.

    Next is to check if there's an option to verify or repair game files from the Store. This can help restore missing or corrupted files.

    Then check GPU settings. If you have an NVIDIA or AMD GPU, kindly make sure Minecraft is using the correct graphics processor.

    Thank you for your cooperation.
Thema:

Minecraft won't open

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