Minecraft won’t load

Hello Manuela.

We’re playing on Xbox,

No error message, so far just Minecraft, and we’ve tried clearing storage and resetting the console.

Thank you

Hi there. First try restarting your device by using your controller. If that doesnt work switch it off and unplug from the power suply for 15 seconds (I usually wait a minute to be safe). If that does not work did you get it from the games pass? If you did
are you still using games pass? If not that is why as it works like netflix you pay for a service to watch films/series you dont own but obviously game pass its games that you may not own. If you do own the game it doesnt matter if you have game pass.

If thats not the case hold the power button in for 30 seconds or until xbox powers down then wait another 30 seconds and press power button again this will clear the cashe of uneeded data (your saves will be fine in case you are wondering). If this does
not work the last thing I can suggest is remove your account from your xbox and re add it again (again your saves will be fine).

I hope this helps and I hope you are safe and well during this difficult time.

Try the solutions in this page: Syncing Xbox One game saves to the cloud error messages. They
might help resolve your syncing issues.

Hello Levi, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I’m sorry to hear you’re experiencing this inconvenience when trying to play Minecraft. Let’s try to sort this out.

However, I need to ask the following questions:

Are you playing on Xbox or PC?
Are you seeing an error message when the game crashes?
Are you experiencing something similar with more games or is just Minecraft?
What procedures you tried to fix this?

Hello Changity,

Thank you for posting on Xbox Forums. In regards to not being able to load up Minecraft, I understand that you've tried a few things already, have you tried to delete the saved data? Your Minecraft saved data might be corrupt, and if it is you will need
to remove it from your console. You can do so by following the steps provided in the link for
deleting Game Saves. Additionally, the link will also have more info on Cloud saved data to properly
assist you.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.