Minecraft with new account on PS5

Hi Sara Miller1,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Sincerely

Khou Sun

Microsoft Community Moderator

Hello Sara Miller1



Thank you for posting in Microsoft Community.



Based on the description you posted, it seems that you have an issue with Xbox wherein you are getting an error message that it already has a Microsoft account linked. Even after purchasing a new version of Minecraft.



By the way, A Microsoft account cannot be separated from a Minecraft account. The only choice is to buy the game once more using a different Microsoft account.

To discover whether there is another option, get in touch with Minecraft support through this link: Submit a request – Home (minecraft.net)

Hope this helps,



Sincerely

Khou Sun

Microsoft Community Moderator

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.

Hi, yes it does. It shows the new gamertag. However, when I try to log in to Minecraft on the PS5 it says I already have an account linked, showing my previous gamertag.

Hello Cam H, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're experiencing difficulties when trying to log into Minecraft on your PS5. You may be being redirected to the Xbox login site due to the integration of Microsoft accounts in Minecraft for various platforms.

Link your Microsoft account with your PlayStation Network (PSN) account Once you've created a Microsoft account, be sure to link it to your PSN account in your PS5 console settings. This can be done in the "Accounts" or "Account Settings" section of the console. By linking your Microsoft account and your PSN account, you should be able to access multiplayer features and find friends in Minecraft.

Make sure you enter your Microsoft sign-in credentials correctly when trying to sign in to Minecraft on your PS5. Verify that your email address and password are correct.

Make sure you have the latest version of Minecraft installed on your PS5. Game updates often fix bugs and login issues. Check for available updates for Minecraft and install them if necessary.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.