Minecraft Windows10 Starter Collection

It looks like you redeemed Minecraft Starter Collection, not Minecraft for Windows Starter Collection. The one you redeemed is the console version of the game.

Minecraft Starter Collection on PS4.

Hello, Luka. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

There are two versions of the Minecraft Starter Collection: one for Windows (Minecraft for Windows Starter Collection) and one for Xbox (Minecraft Starter Collection).

If you purchased the Minecraft for Windows Starter Collection (which is not compatible with console), you would need to ask for a refund of it and then purchase the right version for the console.

To ask for a refund of the game, please go to:

https://xbox.com/refunds

Just sign in with the Microsoft account that made the purchase and you should be able to ask for a refund.

Feel free to ask back any questions.

That brings me to Minecraft, not what I redeemed. It came with a Minecraft disc, I did not buy it. It was the Starter Pack, which I can't find on the Microsoft Store (not to be confused with the Starter Collection)

Hello, Oğuz. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Is the order for the Minecraft Starter Collection showing as completed on your Microsoft account order history?

https://account.microsoft.com/billing/orders

Also, there are two versions: Minecraft Starter Collection and Minecraft for Windows Starter Collection. One is for Xbox, the other is for PC. May I know which one have you purchased?

Waiting for your kind reply.