Minecraft Windows 10 edition freezes when I sign in to my xbox live account

MadrigalDLC · Jul 15, 2019

So, I downloaded Minecraft for Windows 10 for about 2 weeks ago and everything went really smooth and had no problems, but since the 1.12 update, the game crashed and when I launched the game again, it started to freeze on the main menú.

I have tried several things

1. Restarting the game

2. Deleting the game´s data from Windows app configuration

3. Uninstall and reinstalling the game from the Microsoft store

4. Deleting all my Microsoft accounts from my pc

5. Signing in with a different account in Minecraft

But they all lead to the same result, when I haven´t signed in, everything goes well, but as son as I sign in, the game starts to freeze and if I leave everything still, the menú background starts to move and all, but if I barely move the pointer it freezes,
it doesn´t even let me quit the game, even when I use Alt+F4 so I have tu turn off the pc with the power button.

I don´t know if the problem is the Minecraft game, or my pc, I doubt it´s my account since I tried signing in with a different account and still didn´t work.

:)

Mister Beep

Hey Nikolio16,

Minecraft: Windows 10 Edition runs specifically on Windows 10. If you would like to play Minecraft on Xbox One, you will want to take a look at Minecraft:
Xbox One Edition. If you would like to install the Windows 10 version of Minecraft on your Windows 10 PC, sign into the account that originally redeemed the code and download through the Windows Store.

Hope this helps!

MadrigalDLC

Turn off Game Mode from the Windows 10 game bar.

1. Find the Windows 10 Xbox app. Right-click => More => App Settings.

2. Click Reset.

3. Open Minecraft - DO NOT log in to Xbox Live.

4. Press Win-G to start the Windows Game Bar.

5. Turn Game Mode OFF.

6. Back in Minecraft, log in to Xbox Live.

7. (Give the hamsters a moment to start running.)

8. Minecraft starts running smoothly like it used to.

Omg thank you so much!

I completely forgot that I turned game mode on.

Problem solved

thanks again.

XBF Chris J

Hello Madrigal,

Thank you for letting us know that you were able to resolve the issue with the assistance from M3talDaz3. We are going to go ahead and lock this thread. If you ever require more support, or would like to start a discussion, don't hesitate
to create a new thread.

Thanks again!

M3tal Daz3

Turn off Game Mode from the Windows 10 game bar.

1. Find the Windows 10 Xbox app. Right-click => More => App Settings.

2. Click Reset.

3. Open Minecraft - DO NOT log in to Xbox Live.

4. Press Win-G to start the Windows Game Bar.

5. Turn Game Mode OFF.

6. Back in Minecraft, log in to Xbox Live.

7. (Give the hamsters a moment to start running.)

8. Minecraft starts running smoothly like it used to.

Nathan Roberts (Sunk

Hey there, JoshuaBruggeman

Welcome to the Microsoft Community forums.

Please be aware that Minecraft has two versions. It has Xbox Live edition and Xbox One Edition and Windows 10 edition.

Windows 10 Edition, and Xbox One Edition are been faded out to be replaced with an Minecraft edition. Thus allows cross play between the different platforms.

It looks as though you will need to sign into another account on the Xbox App on Windows 10. This will allow you to use another account.

Hope this helps,

Regards,

Minecraft Windows 10 edition freezes when I sign in to my xbox live account