minecraft windows 10 acct

LauraDixon3 · Mar 16, 2020

I sent a gift of minecraft windows 10 to my son for his PC. He redeemed the code through his email account associated with his microsoft account. Somehow it is now on my microsoft account instead of his. I already have a minecraft account and was gifting
this to him so we could play together.

He clicked the code to redeem so it is redeemed and I cannot request a refund. Any advice on what to do?

:)

Legitti

Hey, best way is to contact Xbox Support: https://beta.support.xbox.com/

They might be able to help you out, please just re-check if it was redeemed to correct account. Because I'd believe you cant redeem 2 same products to the same account, or at least it would give some sort of error. Hope this helps!

RicardoReyes4

I understand that is how it is currently setup. What I do not understand is ... My Windows 10 xbox acct IS my xbox 360 acct. If the games are available to redownload on a 360 with signing into my xbox acct and I use the exact same acct to set up my windows
10 xbox app, along with the games being available for both devices ... I should be able to download a compatible version for any device I use my 1 and only acct on, especially since I have already purchased the game title on my xbox acct... How does one do
that??

ArminatorX

I own minecraft "windows 10 edition" on xbox one but isn't availabile on windows 10....

There is no "Windows 10 Edition" on the Xbox One.

On the Xbox One, there was a "Minecraft Xbox One Edition" but that has been replaced with just "Minecraft".

As the others already said, "Minecraft" is not a Play Anywhere title, so owning "Minecraft" on the Xbox One, doesn't give you "Minecraft Windows 10 Edition" on the PC.

However, if you own Minecraft Java Edition on PC, you can log into your Mojang Account on PC, and can get a code for the Windows 10 Version.

Miles_

Also please make sure you bought the right version. There are three Minecraft games in Microsoft Store.

They are -

Minecraft(If you want to play it on Xbox One, you should buy this version)

Minecraft for Windows 10

Minecraft for Windows 10 Mobile.

Minecraft and Minecraft for Windows 10 share the same pic in Microsoft Store.

Mister Beep

Hey Nikolio16,

Minecraft: Windows 10 Edition runs specifically on Windows 10. If you would like to play Minecraft on Xbox One, you will want to take a look at Minecraft:
Xbox One Edition. If you would like to install the Windows 10 version of Minecraft on your Windows 10 PC, sign into the account that originally redeemed the code and download through the Windows Store.

Hope this helps!

minecraft windows 10 acct