(Minecraft) Why have I not gotten my cape for owning both versions?

Hello MaximusCR11, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

According to the following Mojang article about the Vanilla cape, it seems the process of delivering of this cape hasn’t ended yet, they only announced the vanilla cape process started on Wednesday, August 31, 2022.
However, “since capes are tricky to stitch together, don’t panic in case your reward doesn’t show up right away. Just keep calm and build a dirt house in the meantime!”

It’s necessary, for now, keep waiting. But you can get in touch with them if you prefer to do so.

https://help.minecraft.net/hc/en-us/requests/new

You can review the full article by clicking below:
https://www.minecraft.net/en-us/article/introdu...

If i dont get a cape can i atleast have a refund on one of them, lol? i paid for both, like i said, i should get SOMETHING out of it. IDC what it is, a cape, a refund (Minecoins, etc.), whatever, i just want something to come out of it.

Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

As per Mojang, you'll get a free cape if you migrated your Mojang account to Microsoft account. For your reference, you can check this link: https://www.minecraft.net/en-us/article/java-ed...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Also, if you would like to request a refund for the bedrock edition you can sign in at https://xbox.com/refunds.

This will depend on Mojang, Galanary.

It takes a while for everyone to receive the cape.

Do you own both versions on the same account and have you played both?