Minecraft went missing after migration

Discus and support Minecraft went missing after migration in XBoX Games and Apps to solve the problem; Hello, I have migrated my Mojang account to Microsoft, and somehow the game doesn't seem to register to this email, which I only have one and only... Discussion in 'XBoX Games and Apps' started by RunesWhisperer, Dec 20, 2021.

  1. Minecraft went missing after migration


    Hello,
    I have migrated my Mojang account to Microsoft, and somehow the game doesn't seem to register to this email, which I only have one and only Microsoft account. I remember after the migration, it sent me to the Minecraft page and made me create a username for Xbox. Which, I just found out that I already have an Xbox account that is also connected to this email.

    I am confused as to why they made me create a new user tag for Xbox when I have linked mine to this email. I have zero clues to find back the account and now the game is completely gone. Any help is much appreciated.

    Best regards,
    - Chris

    :)
     
    RunesWhisperer, Dec 20, 2021
    #1
  2. Christopher Revoredo Win User

    Minecraft went missing after migration

    Hi there Chris welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. If you have any other Launcher on your computer other than the one found on Mojang's official website you must first do the following:

    1 - Delete the Launchers that exist on your computer that are not official Mojang;

    2 - Restart your computer;

    3 - Download the original software again and install:

    https://www.minecraft.net/en-us/download

    If you don't have another Launcher on your computer or have already deleted:

    1 - Open Minecraft Laucher;

    2 - If you are already logged in, click on your image and Gamertag in the upper left corner of the screen and then on "Logout";

    3 - If you are already logged out or not logged in to your account, delete all accounts registered in Launcher by clicking on the "X" next to each account;

    4 - In Minecraft Launcher, enter the email and password of your Microsoft account!
  3. SmartLace1968 Win User

    account recovery for old minecraft accounts before the migration cut off date.

    Hi there! This is Virginia O.

    I understand that you need help with the recover of your old Minecraft account that missed the migration period.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    To set your expectations properly, in your case that you missed the migration period it means you no longer have access to your Java Edition account or Minecraft: Java Edition. And if you wish to continue playing Minecraft, you will have to buy Minecraft: Java & Bedrock Edition using a Microsoft account.

    For your reference about what happens to the accounts that missed the migration, please open this link: https://help.minecraft.net/hc/en-us/articles/19...

    Thank you for your cooperation.
  4. oprea andrei Win User

    Lost my acc

    I playeed after the migration. so no miss spelled email
  5. NotNurtok Win User

    Request for Migration Cape Assistance

    Thanks but this was sended directly to me after i posted it:

    Hello,

    As of December 18, 2023, Minecraft Support is no longer providing assistance with migration-related requests as the migration period has already expired.

    We had been reminding Minecraft players in monthly emails to migrate their accounts from June 2021. In 2022, notifications were sent out informing players of game restrictions for non-migrated accounts. The migration end date was extended several times during the two-year period, finally ending in September 2023, at which point players would no longer be able to log in to their accounts on minecraft.net, or in the launcher, if Legacy/Mojang accounts were not migrated.

    After the migration was completed in 2023, we offered a 90-day grace period during which affected players received a new game license. This grace period ended in December 2023.

    Please note that accounts can no longer be migrated and refunds can no longer be requested for these accounts. Our migration process was conducted in compliance with all relevant laws and regulations.

    For more information, please see the following FAQ articles:

    Minecraft Migration to Microsoft

    I missed my chance to migrate. What happens to my account? | Minecraft Help

    We understand that this may not be the expected outcome, so we appreciate your understanding and support.

    So what should I do?
  6. Kathy A. Win User

    Minecraft / Can't migrate mojang account to microsoft

    Hello Joshua,

    Thank you for posting in Microsoft Community.



    The deadline for account migration from Mojang to Microsoft account was last September 19, 2023. If you missed the chance to migrate your final option is to do it now. As stated on the Minecraft's support article, the missed migration will not be able to keep skins, progress, or Java Profile name. With that you can still complete post-migration process before December 18, 2023 to experience Minecraft: Java & Bedrock Edition for PC with a Microsoft account.

    Please see the whole steps under I MISSED MY CHANCE TO MIGRATE. WHAT NOW? and more details through this link: Post-Migration Process FAQ | Minecraft Help.



    Have a great day!



    Sincerely,



    Microsoft Community Moderator
Thema:

Minecraft went missing after migration

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