(Minecraft) Vanilla cape not received after nearly a year

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

According to the Minecraft FAQ:

CAN I BECOME ELIGIBLE FOR THE VANILLA CAPE AFTER JUNE 6, 2022?

If you did not purchase both versions of Minecraft on the same Microsoft account fo PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

HOW DO I ACQUIRE THE VANILLA CAPE?

We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.

Unfortunately, both games must have been owned on a single Microsoft account prior to June 6, 2022, to receive the cape. Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

Try to sign out and re-sign into your account on Minecraft Launcher, however, if the issue still persists, contact Mojang support as they can provide you further assistance on how to acquire your Vanilla cape in-game item by submitting your ticket request here on this link:

https://feedback.minecraft.net/hc/en-us/request... or

https://help.minecraft.net/hc/en-us/request/new...

After submitting the ticket request, you will receive an update from Mojang within 24 - 48 hours.

Thank you so much for your time, I hope you have a great day!

Reference link:

https://answers.microsoft.com/en-us/xbox/forum/...

https://help.minecraft.net/hc/en-us/articles/83...

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

It is now December and nearly 2 MONTHS after they estimated the cape to roll out. I have not received the cape on Minecraft Bedrock Edition or in the Minecraft Launcher. I have owned Bedrock for Years and got Java through a redemption code on Black Friday 2021 they are on the same Microsoft account and both on PC. I even launched both of the through the same launcher before June 6th (the deadline for owning both editions) I have Video and Photo evidence to prove it. As far as I can tell the system for rolling out the Vanilla Cape has a bug. I would like to know who to message or talk to to get this resolved. Thank You

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Sadly you can't receive the vanilla cape if you have one version on one account and the other on a different account
Is stated here:
https://help.minecraft.net/hc/en-us/articles/83...

Sorry

Hello Kian, this is Manuela!. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

If you purchased both Minecraft editions before Mojang announced the Bedrock + Java bundle, and you didn't receive the vanilla cape in your account, I recommend you reach out to Minecraft support regarding this matter by using the link below:
https://help.minecraft.net/hc/en-us/requests/new

Additionally, allow me to share the official vanilla cape announcement:
https://www.minecraft.net/en-us/article/introdu...

Hi uhqqoW!

Welcome to the Microsoft Answers Community! I'm sorry to hear you haven't received your vanilla cape. You will need to contact Minecraft Support here for additional assistance with your issue: https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 They will be able to look into your account further to determine your eligibility to receive the cape and if so manually add the cape for you.

Additionally, you can take a look at this help article with more information about who's eligible to receive the cape: https://help.minecraft.net/hc/en-us...-and-Bedrock-Edition-for-PC-Vanilla-Cape-FAQ-

I hope this answered your question, if it did, please mark this as the answer to help others! If you need more help, shoot us a reply!

Happy Gaming!