Minecraft = Unable to see purchases + all Minecoins are gone.

Ah, thank you for your help. Hopefully it does get solved.

Hello,

Here is a link to the Xbox support site for you: support.xbox.com/contact-us as it seems to be a purchase issue or an issue with reading previous purchases on the account, you will probably have to talk to a member of the Xbox support team rather than the
forums. Hopefully your issue gets solved.

we purchased minecoins through the apple store, and then used the minecoins to purchase the minecraft assets. i have a ios purchase history of buying minecoins ... but no history of assets bought with the minecoins. nor can i seem to restore said purchases.
thats a huge problem! why cant i see this on my account?

needless to say, we will not be making any more purchases. ever since microsoft integrated minecraft with xbox live the experience has gone downhill.

We cant help with a nintendo question

This is not a Nintendo Question. The Minecraft game is owned by Microsoft. Your own game tells you on the startup screen to Link your Microsoft Account in order to preserve purchases from the Marketplace. I did that. I had 4000+ Minecoins (digital currency
directly related to Minecraft) and texture packs in the marketplace inventory. When I created and linked the Microsoft account, my Minecoins and purchases are no longer there. So there has been some kind of disconnect between Minecraft and the Microsoft
account. The Marketplace for Minecraft is not called "Nintendo Marketplace".

We cant help with a nintendo question