Minecraft: This Microsoft Account does not have permission to join multiplayer games.

if you are sure all the settings are okay, you might want to check your Nat Type: Troubleshoot NAT errors and multiplayer game issues | Xbox Support

If it doesn't help, you might want to reach out to Mojang for further assistance!

Also, to add that nat setting on switch is B and on xbox it is open

Hi Francia, the message says

' The Microsoft account does not have permission to join multiplayer games'.

I have tried every troubleshooting guide and tips found online from other gamers and official sources but I still can't connect them. Thanks, Sam

I'm Samy an independent advisor and I'll be helping you.

If this error appears on your friend's account she has to adjust the privacy settings of the account, after adjusting, save, clear the console cache and try again

To clear the cache press and hold the console's power button until the console turns off, remove the power cord for 10 seconds, and then turn the console back on.

If you need a refund, this link provides instructions. If the game was purchased digitally as a gift and the code was used there is no way to request a refund.

https://support.xbox.com/en-US/help/subscriptio...

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I'm sorry you're experiencing this issue with Minecraft.

In order for you to play Minecraft with your daughter across platforms like your Switch and your iPhone and on your Realm, you need to make sure that both devices are linked to the correct Microsoft accounts and have the appropriate multiplayer permissions enabled. Specifically on the Switch, you'll need to link your daughter's Microsoft account and make sure that multiplayer access is allowed.

Please check out the steps below.

1. Make sure both devices have the correct Microsoft accounts linked:

On the Switch, if you haven't already, link your daughter's Microsoft account to her Nintendo profile in the Switch's system settings.

On her iPhone, make sure she's signed in to the Minecraft app with her Microsoft account.

2. Check multiplayer permissions.

On the Switch, navigate to the Online Safety settings in the game and make sure that You can join multiplayer games is enabled for her account.

On iPhone, make sure multiplayer permissions are also enabled in Minecraft settings.

3 Add each other as friends on Xbox Live.

If you haven't already, add each other as friends on Xbox Live through your in-game Minecraft friends list.

4 Join the Realm

Have your daughter launch Minecraft on her iPhone and join your Realm through the "Friends" tab or via an invite from your Switch.

You can also host the world on your Switch and have her join through the Friends tab if the world is set to public.

Please note that this is a public forum only. I will respond as soon as possible, and I apologize in advance for any delay in responding. I am just a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Best regards, Tadeu