Minecraft switch error

Hello,

Thank you for contacting the Xbox Support forums. To better assist, I will need further details in terms of the error you are receiving. If I understand correctly, are you unable to access Minecraft on your new console? Did you already purchase Minecraft for the Nintendo Switch in the past?

You may also view Nintendo Switch Technical Support for a list of troubleshooting errors with Minecraft on Nintendo Switch.

Thank you,

-Tali

ive tried two different newtwork connections still same error corde and on my switch getting error code crossbow on minecraft trying to log into microsoft

This is not the first time I've signed into my Microsoft account for minecraft or Nintendo switch. I have tried multiple wifi connections, and the only error code it gives me is error code 500 and says xbox live cannot complete this request. I am able to log into my Microsoft account on the regular Microsoft website, just doesn't work for the website to connect it to my minecraft for nintendo switch

thank you for your reply.

There was no error code on screen as attached. A short error message was displayed as "Error happened and software was aborted.".

Other softwares run well on our switch, so I believe our switch is good. I tried to re-download minecraft, but we faced the same error message.
When I checked this trouble on twitter, I found a lot of same complains. I think Minecraft 1.13 for Switch has a critical trouble. I disappointed minecraft, mojang and microsoft, becasue there are no announces about this critical trouble.

Hello Oscar,

The reason we recommend Nintendo support is because the game is crashing on the Nintendo switch with a switch specific error code. We only have steps for games crashing on Xbox or Windows 10 devices.

I highly recommend trying the Minecraft support site again, or the Minecraft forumsif you haven't already.

Thanks!