minecraft support

Discus and support minecraft support in XBoX on Consoles to solve the problem; Ive been trying to play multiplayer with my friends, but an error keeps coming up. It says im playing on a child account (im not) and i have done... Discussion in 'XBoX on Consoles' started by SophNoonan, Jan 22, 2021.

  1. SophNoonan
    SophNoonan Guest

    minecraft support


    Ive been trying to play multiplayer with my friends, but an error keeps coming up. It says im playing on a child account (im not) and i have done pretty much everything i can to try to fix this. Ive deleted minecraft and reinstalled, changed my settings,
    restarted my xbox, tried looking up my problem, creating a new account, etc. Please help.

    :)
     
    SophNoonan, Jan 22, 2021
    #1
  2. pushery Win User

    Minecraft support

    I meant username not gamertag

    I couldn't find any information regarding username changing/reverting anywhere so that's why I'm worried they straight up don't allow it. I had to ask here.
  3. dogsounds Win User

    Minecraft support

    Hi push

    Ah, if you mean your XBOX gamertag, you can change that once for free and that after that a small charge may apply. If you are lucky, your original gamertag may now be available, unless it has since been re-assigned or locked off: https://support.xbox.com/en-GB/help/account-profile/profile/change-xbox-live-gamertag

    If you are referring to something within Minecraft, you would need to contact Mojang support directly for that issue: https://help.minecraft.net/

    If I have misunderstood and it is something else, I apologize, more information would help me :)


    [​IMG]
  4. ArdenCline Win User

    Minecraft support

    Okay, I understand what you are saying however none of these are for my minecraft account. I have access to my microsoft account
  5. Ricardo Lechuga Win User

    Minecraft support

    Depending on what information you have, if you have the contact number you can reset the password if not you need to fill the recovery form
  6. ArdenCline Win User

    Minecraft support

    Which header does it fall under? Like which link do I hit?
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minecraft support

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