Minecraft subscription is messed up. It is asking me to purchase the game again. How do I...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Terry

Please answer the following questions to assist you properly:

Is this happening on PC or Xbox?
If it's on PC, are you on Windows 10 or 11 / if it's on Xbox, which one do you have?
Are you able to see the transaction and order status as completed in your Microsoft account order history?
https://account.microsoft.com/billing/orders

And, which troubleshooting steps you have done so far to fix this, in that way I can advise you different things or how to proceed

Hi Samy I've also seen the suggestion of installing the game on the primary hard drive; I would follow this if my primary drive hadn't so little storage . I've also tried many times removing my account and logging back in with my Microsoft account from the launcher and it still only showed "play demo". I can only hope that Mojang fixes the problem soon. Thank you for your help anyhow, Samy! It's nice to know that I'm not the only one experiencing this issue at least.

You're welcome, mate. Sorry for the inconvenience. Hope this is fixed quickly.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

It is a known issue and Mojang is working to fix this bug in the new launcher. They also recommend installing the launcher on your primary hard drive.

I also recommend this step.

Open the launcher, go to settings>accounts>click the 3 dots, and remove all accounts connected to the launcher. You will return to the log-in screen, log in with the Microsoft account you used to migrate your account, and see if that resolves the issue.

Hi there Patiently,

Sorry to hear you're having issues with your show.

I would definitely recommend checking your purchase history on
commerce.microsoft.com for the Season purchase. If it is showing up there then you should give a call to
Phone Support as they should not be asking you to purchase again.

In regards to the points in your account, that purchase of "migrate" is just the listing of the points in your account being transitioned into local currency. 540 points would transition to roughly $6.75 so if you are showing that $7 in your
account it is most likely correct. You can double check the amount in your Microsoft Account on
commerce.microsoft.com

Please let us know how everything goes and if you have further support questions we can assist with.