Minecraft story mode season 2 crashes at title screen( digital download)

I have the same issue with Minecraft Story Mode season 1 episodes 2-8. I own the digital deluxe season pass. The download gets to 99% then fails every time

The Explorers pack is not eligible for that offer.

Which content is eligible for this offer?



Level 1: Hit the Trail You must spend at least $30 before tax on eligible games for Xbox One and Xbox 360. This offer does not apply to purchases made in the retail Microsoft Store. Digital Games must be purchased in the Microsoft Store on your Xbox or
on Windows and be from this list of approved titles: Assassin's Creed IV Black Flag, Assassin's Creed Triple Pack: Black Flag, Unity, Syndicate, Assassin's Creed IV, BioShock Infinite, Borderlands, Borderlands 2, Borderlands: The Handsome Collection, Borderlands:
The Pre-Sequel, Call of Juarez: The Cartel, Call of Juarez Gunslinger, Civilization Revolution, Fe, Firewatch, Mad Max, Metal Gear Solid V: The Definitive Experience, Metal Gear Solid V: The Phantom Pain, Minecraft, Minecraft: Story Mode - Adventure Pass (Additional
Episodes 6-8), Minecraft: Story Mode - Episode 1: The Order of the Stone, Minecraft: Story Mode - Episode 2: Assembly Required, Minecraft: Story Mode - Episode 3: The Last Place You Look, Minecraft: Story Mode - Episode 4: A Block and a Hard Place, Minecraft:
Story Mode - Episode 5: Order Up!, Minecraft: Story Mode - Episode 6: A Portal To Mystery, Minecraft: Story Mode - Episode 7: Access Denied, Minecraft: Story Mode - Episode 8: A Journey's End?, Minecraft: Story Mode - Season Pass, Minecraft: Story Mode - Season
Pass (Episodes 2-5), Minecraft: Story Mode - Season Pass Deluxe (Episodes 2-8), Minecraft: Story Mode - Season Two, Minecraft: Story Mode - Season Two - Episode 1, Minecraft: Story Mode - Season Two - Episode 2, Minecraft: Story Mode - Season Two - Episode
3, Minecraft: Story Mode - Season Two - Episode 4, Minecraft: Story Mode - Season Two - Episode 5, Minecraft: Story Mode - Season Two - Season Pass, Minecraft: Story Mode - Season Two - Season Pass (Episodes 2-5), Minecraft: Story Mode - Season Two - The Complete
Season (Episodes 1-5), Minecraft: Story Mode - The Complete Adventure (Episodes 1-8), Minecraft: Story Mode - The Complete Season (Episodes 1-5), Minecraft: Story Mode Season Two - Episode 2, Minecraft: Xbox 360 Edition, Minecraft: Xbox 360 Edition, Rebel
Galaxy, ReCore, Red Dead Redemption, Rise of the Tomb Raider, Rise of the Tomb Raider: 20 Year Celebration, Tales from the Borderlands - Episode 2: Atlas Mugged, Tales from the Borderlands - Episode 3: Catch a Ride, Tales from the Borderlands - Episode 4:
Escape Plan Bravo, Tales from the Borderlands - Episode 5: The Vault of the Traveler, Tales from the Borderlands - Season Pass, Tales from the Borderlands - Season Pass (Episodes 2-5), Tales from the Borderlands Complete Season (Episodes 1-5), The Gunstringer,
The Long Dark, The Minecraft: Story Mode Bundle, The Technomancer, The Witcher 2: Assassins of Kings, The Witcher 3: Wild Hunt, The Witcher 3: Wild Hunt - Complete Edition, The Witness, Tropico 3, Tropico 4, Tropico 5, Tropico 5 - Complete Collection, Tropico
5 - Penultimate Edition, Wasteland 2: Director's Cut, Westerado: Double Barreled

I have the same issue with Minecraft Story Mode season 1 episodes 2-8. I own the digital deluxe season pass. The download gets to 99% then fails every time

Same here with the digital version of the 2nd season. Bought the season pass but cannot download the episodes.

*Update: We are able to play most of Minecraft (Digital DL) as well as the Minecraft story mode.

Downloaded the new chapter of story mode and played for 1-1/2 hours....no problems!

When ever we try to play other games on disc, they get to title screen and then ALL POWER SHUTS DOWN DEAD!

This also happens with digital games, but after the title screen and the start of game play...ALL POWER SHUTS DOWN DEAD!

There is no warnings, not over heating at all. Tried it is both power save mode and regular mode.

The bar is white when on, and then orange when plugged back in and ready to start again. The light is NOT showing any signs of malfunction.

Electricity in our home has been checked and is fine ...so it is the xbox not our power source.

Have searched online for any help ...but seems like this is a rare issue because of the way it looses all power. Any ideas??

Hi Louise,

Thanks for reaching out to us in the forums with this specific question concerning Minecraft: Story Mode episodes. As the Ambassadors have already mentioned, your best bet in getting Season 2 episodes is to purchase it via disc and then download the episodes
prior to June 25th, 2019. This is sadly due to the discontinuation of titles by the now defunct Tell Tale games.

We do not recommend purchasing the digital versions as the episodes were placed back onto our Marketplace so that those individuals who already owned the entitlement, via disc or previous digital purchase,
would be able to take advantage of downloading them in these final days. For a bit more information on what has happened, I recommend this other community thread for context:

Minecraft: Story Mode - Season Two (Xbox 360) Season Pass Disc Download Issue - XBL support please look
into this - Still Unresolved

I hope that this information helps you out and will be locking this thread at this time as it has been answered. I would also like to recommend that if your child has a love of Minecraft and Terraria, you may wish to look into LEGO games as well as they're
rated E (Everyone) and may also offer him hours of fun with the bricks and such.

Happy gaming and please feel free to come to the forums in future if you have any further questions or concerns!